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Customer reviews

Rating 4.8 out of 5 stars with 1846 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,846 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for my 4k collection. It really handles DV wonderfully. Paired with my panny UB820, is chef’s kiss.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4k4life,

      That's fantastic to hear! It's excellent that your 65" BRAVIA XR X90L is amazing for your 4K collection and handles Dolby Vision so wonderfully, especially paired with your B820. Enjoy your cinematic experience!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Sony Bravia tv that we have purchased through Best Buy and we couldn't be more pleased. This one is going into our basement renovation for our second living area/bar. The picture quality and sound are perfect for all aspects of entertainment. The app features make watching tv/movies or listening to music easy and with the added sound bar it is a perfect combination for our needs in this new space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasK,

      You made the right choice! We're glad that you like the sound, picture quality, and supported apps of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, durable and the picture quality is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic feedback, AkoredeB!

      We are thrilled to hear that you love your XR-65X90L TV and that you find both the quality and durability excellent. Knowing that the picture quality is perfect is the ultimate compliment, as we design the Cognitive Processor XR™ to deliver that precise level of realism and detail.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is excellent! I love the picture quality and for the price it really does offer a sweet experience. Will definitely be looking into another Sony for the bedroom!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KwesiC, We’re happy to hear you’re loving the picture quality and that it’s delivering such a great experience for the price. It’s fantastic to know you’re considering another Sony for your bedroom. We’d be happy to help you find the perfect one! If you have any questions or need recommendations, feel free to reach out. Enjoy your TV, and thanks again for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Perfect TV for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent any 6 months researching. This is the absolute best TV under $3k for gaming. It has 120 Hz refresh, 4k resolution, and a ton of settings that you can customize for each input. The Google TV interface is also excellent and puts right up front the fact that you have over 500 free channels of content.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerooSeta,

      You made the right choice with the Sony X90L! We're thrilled that you like the picture quality, settings, and Google software of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV, surround sound and TV stand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the three products I purchased. A 65 inch Sony LED, beautiful picture and color and a great sound in the Sonos surround sound system. Also, a beautiful TV stand I got for a great price. Dan, my salesman was very helpful and explained everything to me in full detail. My delivery men came promptly on the day scheduled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuzetteC, we're glad you like the picture and sound quality of your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG OLED get struck by lightning and needed a new TV. We shopped in store and the CSR was very knowledgeable and recommended this TV. WE LOVE IT! Great Picture, awesome apps and we love the Bravia Core Points!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasP, amazing! We're glad you love our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my parents for Christmas and they love it. The colors are vibrant and picture is super clear. This was a great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyC, thanks for your lovely review!

      We are so happy that your parents loved the X90L, you gave them a perfect gift, the X90L has amazing features like voice commands for easy use, Google TV operative system for an easy navigation, built-in apps like YouTube, Netflix and more to spend quality time together.

      And about the picture, with your X90L you will get astonishing images with the multiple picture modes like vivid, cinema, games and more.

      Enjoy your TV, and thank you so much for trusting Sony!

      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tosin Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony. The picture quality is amazing, with vibrant colors. It's easy to navigate smart features for streaming services like Netflix. Gaming performance is excellent with HDMI. The TV provides a cinematic experience with high-quality sound. Highly recommend for top-notch viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TosinO,

      Great! We're glad that you like the sound, picture quality, and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 65’’ TV WORKS GREAT!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! For being a non-OLED it competes very well with its quality. We love the built in voice control, works wonders. Heads up…. Would be nice if online told you that if the TV breaks when bringing it home, they don’t honor a warranty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alycia, Thank you for the positive review! We're thrilled to hear you love the built-in voice command feature of your new Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture with vibrant colors and shows depth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterS,

      Great! We're glad that you are enjoying the picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best 65 inch on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own three of these, a 65, a 75 and an 85. Out of the three the 65 is the best set I’ve ever owned. Can’t say that about the other two. Mainly use this for PS5 with a jbl atmos soundbar and it just works. Unlike my 75 and 85 there is no bruising on the panel and backlite is fairly even.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jehoida,

      That's wonderful to hear! We are so glad that the 65" BRAVIA XR X90L has been the best set you've ever owned. Your feedback on its performance with the PS5 and its even backlighting is greatly appreciated. If you are experiencing any panel issues with your other two sets, please feel free to reach out to our support team for assistance.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television and price. Sales person was super helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DonnaW,

      Thank you for this excellent review! We're really happy to hear you're enjoying your X90L—not just in terms of quality but price too! It makes our day to hear that the sales team provided such super helpful service.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X90L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very crisp and fast to respond. Best Buy helped load it into the vehicle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, thanks for these fantastic 5-stars.

      It is great to hear you're enjoying the crisp picture and fast responsiveness of your X90L. We design our BRAVIA sets to deliver a smooth and immersive viewing experience.

      Good to know Best Buy provided an excellent service in helping you load it into your vehicle!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravo Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Setup was extremely easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnaJ, We are thrilled to know that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen quality, tv speakers work well, set up was easy. I got a cheaper second TV at the same time for the bedroom and honestly wish I had splurged and gotten a second of this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa,

      We are thrilled you're enjoying the amazing screen quality and easy setup of your BRAVIA XR X90L. We appreciate you making it your primary choice for entertainment!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! In bright light or a dark room, the picture is amazing (not washed out by outside light). The colors are more realistic than any of the other TVs we looked at. And even without a sound bar, the sound is really good. The base could use a little kick but it's still better than i expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyD,

      Thanks for sharing your 5-star review and experience with the X90L. We're thrilled that you are enjoying the picture quality of the TV. Your feedback about the sound quality is greatly appreciated. You do have the option to adjust the sound settings of the TV to tailor-fit the sound quality to your needs. You may find this link helpful:

      https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_02.html

      See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought Bravia x90L and I'm very impressed with picture and sound quality. I would recommend this tv. TV works great in bright living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi carld, You've made an excellent choice! We're very happy to hear that you're impressed with the picture and sound quality of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great, the TV is generally awesome, the quality is super, Google TV is the most convenient to use, in general I adore Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnastasiiaM,

      Thank you for the 5-star rating! We're glad to hear that you like the price point and quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The quality is amazing! I had two people help me in store and they made it an overall great experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AdrianaH,

      Fantastic! We are thrilled to hear that you are delighted with the outstanding quality of your XR65X90L. We also appreciate your positive feedback regarding your experience at Best Buy, and we're glad they contributed to making it a memorable one. Thank you for choosing Sony!

      - Romeo Sony_US