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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 1836 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 65" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) highly for its excellent picture quality, realistic color, and ease of use. Many find the setup process straightforward and appreciate the overall TV quality, especially considering the reasonable price. Some customers have noted minor drawbacks such as the remote control lacking a number pad, minimal glare, and occasional slight blooming. A few have also mentioned concerns about contrast and occasional lag when opening apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,836 reviews
  • Pros mentioned:
    Color, Picture quality, Setup

    Rated 5 out of 5 stars

    Great VALUE for the PRICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! We can't believe how clear the picture is! It lights up our entire, mostly dark living room! Set up was so easy and it has so many available features/functions. Can't wait to explore them all. GREAT product for the price too! Arrived at BB at 4:00 (just to look) and had the new TV home, set up and playing by 5:30!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KAYM, Thanks for sharing your experience! We're thrilled you're enjoying your new Sony TV, especially its picture clarity and easy setup. It's great to hear it's lighting up your living room and offers features you're excited about. We appreciate your feedback on its value! Happy watching, and thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    PS5 Worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright screen and deep colors. Does have halo effect, but I have my settings on high and vivid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello VegasBourne,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the bright screen and deep colors of your XR65X90L TV. Your insight about the halo effect and how your settings influence the viewing experience is valuable. We truly appreciate you sharing your perspective and hope your TV continues to bring vibrant entertainment to your home.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to snag this beauty as on open box item for a very significant $400 discount; no damage whatsoever and runs like its brand new out of the box. The picture quality despite it being a full-array LED is stunning, and a night and day upgrade from a non-HDR Vizio LCD that was almost 10 years old. This TV is located in a moderately sunny location, so there is ample ambient and natural light, and this thing gets plenty bright without even having to max out the brightness. Which really aides in minimizing light reflection. Once I had it calibrated to my liking from a variety of tech sites, I went right into testing all sorts of content to put it through its paces. Dolby Vision and HDR 4K content look absolutely stunning. I haven't encountered much of anything that this TV struggles to make look amazing; including video games. While this may not be the best TV money can buy, it is the best all around picture quality you can purchase at this price point compared to Hisense U8K or TCL QM8. Much of this due to Sony's image processing engine, which stands second to none. I can't speak to the sound quality as I use a soundbar. The Google OS is suitable and responsive, but I use an Apple TV 4K steaming box which in my opinion compliments the TV's picture quality even more. The only regret I have is that I didn't get a 75" size, but for the discount I got on this open-box item, I can't complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CosmicChicken, Thank you for sharing your wonderful experience with your new Sony X90L! We're very happy to hear you were able to purchase it on a very significant discount. And good to know you appreciate the stunning picture quality, peak brightness level, minimal light reflection, excellent Dolby Vision and 4K HDR content, responsive Google TV OS, and overall features of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color
    Cons mentioned:
    Contrast, Glare

    Rated 5 out of 5 stars

    BRAVIA XR full array LED 65 INCH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV - the clarity and brightness is spot on. We initially bought the 65 inch mini LED'S and the screen with scenes with a lot of light was blinding and had to be toned down. The contrast was too dark for our liking and white was too bright. But you cannot go wrong with the full array LED. Second one we've owned. Again, tried the more expensive Bravia XR mini led's but needed sunglasses to watch in dark room due to brightness of some scenes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi geocort, Thank you for sharing your wonderful experience with your new Sony X90L! We're so happy to hear you love the picture clarity and brightness level of this TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Blooming

    Rated 4 out of 5 stars

    A solid performer from Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a Vizio M55-E0 and was surprised with the brightness and clarity of this tv. It’s a solid performer for a midrange tv from Sony. There is some blooming and vertical banding but I don’t think it’s a deal breaker or that bad at all. It’s a balancing act for tv manufacturers. If they try to cut down on the blooming then you get black crush and loss of detail. If you prioritize detail you get blooming. The tv looks great on my stand and I really like the low profile look of the feet. The tv has a premium look as well. I cannot comment on how helpful Best Buy staff was to my purchase since I already knew what I wanted when I walked in. I have been researching tvs for the better part of a year. Their staff did locate the tv and seemed professional and willing to help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Daniel,
      Wow! Good decision in switching to our Sony TV. We are truly delighted to hear that you are pleased with the awesome picture quality of our Sony XR65X90L and how it perfectly fits your stand. We're glad that BestBuy team helped you well. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Perfect for my son's work/gaming room. Beautiful color and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Bryapsmith!

      We are absolutely thrilled to hear that the XR-65X90L is a hit in your son’s work and gaming room! It is wonderful to know that the beautiful color and sound are meeting your expectations for both productivity and play.

      Thank you for choosing Sony!

      Best regards,
      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is an excellent product. It is user-friendly to configure, boasts exceptional image and sound quality, and offers a competitive price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, TimeLord2020!

      We’re thrilled to hear that the X90L is ticking all the boxes for you! It’s great to know you found it easy to configure and are enjoying that combination of exceptional image and sound quality. We strive to provide premium performance at a competitive price point, and we’re so glad you feel you've found an excellent product.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV. My first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture. Clear in all light and from all angles.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanE,

      We’re thrilled you're enjoying the X90L! It’s great to hear the setup was easy and that the picture remains clear from every angle and in all lighting conditions. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Contrast

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony BRAVIA XR X90L LED 4K UHD Smart Google TV offers an immersive viewing experience. The 65" screen delivers stunning clarity, vibrant colors, and deep blacks, enhancing every movie night or gaming session. What sets this TV apart is its intuitive interface powered by Google TV. Navigating through apps, streaming services, and settings is seamless, thanks to the user-friendly design and voice command capabilities. The XR Cognitive Processor ensures smooth performance, reducing motion blur and enhancing picture quality. Plus, with HDMI 2.1 compatibility, gamers can enjoy responsive gameplay and high frame rates. One drawback is the lack of local dimming zones compared to higher-end models, resulting in slightly less precise contrast control in dark scenes. However, this is a minor flaw considering the overall exceptional picture quality. In conclusion, the Sony X90L is a top-tier choice for anyone seeking a premium 4K Smart TV experience. Its combination of stunning visuals, user-friendly interface, and advanced processing technology make it a standout option in the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Thanks for sharing your review and experience with X90L. We're glad that you like the picture quality and Google software of the TV. Your feedback about the TV contrast is greatly appreciated. With the TV's built-in settings, you can fine-tune the picture quality depending on your needs. You may find this link helpful:

      https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_01.html

      Hope this helps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a bargain television from another company that started having issues after only two years of ownership. After some research, I checked out the Sony Bravia XR X90L. The difference between the Sony and the former brand TV is night and day. The X90L's picture quality is much brighter with more definition, more color and more accuracy overall. We used Goggle TV on the previous TV and it works the same on the Sony. Very easy to access apps. In fact, the apps are much faster to boot up now. Both movies on Ultra 4K discs and streaming look excellent on the Sony. What came across right away, to my eyes, was how much more depth there was to the picture. Actors and local newscasters on the X90L appear more dimensional and lifelike. Another surprise I discovered was the difference in sound quality in my home theater/stereo system. My preamplifier works like a 5.1 channel preamp. I use the optical output from the preamp to the Sony's optical input for surround and stereo sound. The X90L audio passthrough is a lot cleaner than the previous TV's optical jack. I don't use the Sony's speakers for sound, in other words. The X90L is an excellent television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moviebluedog,

      Thank you for your incredibly detailed and glowing 5-star review of the BRAVIA X90L! We are thrilled to hear that the difference from your previous television is "night and day" and that you're so pleased with the picture quality, finding it brighter, more colorful, and with greater depth. We're also glad to hear that you're enjoying the faster app performance with Google TV and the cleaner audio passthrough to your home theater system.

      The XR65X90L features our XR Triluminos Pro technology, which accesses over a billion colors to reproduce a more natural and accurate picture. It's fantastic to know that this technology is making your movies, shows, and even local news look so lifelike and dimensional.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Replacement for my 2020 Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 5 year old Sony was sometimes struggling on its own (no Apple or Google TV dongle) with 4k streaming. Since I don’t like extra remotes for dongles, I decided to update to a newer model instead. Since most of my smart devices are associated with Google, I limited my search to that OS and went with another Sony. Since it was the same brand and size, the physical replacement went quite well. Once in place, I realized how much better the picture was. The full array backlighting really is noticeable - with much blacker blacks. This is a great TV that I would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TAB44,

      We are truly heartened to learn about your positive experience upgrading to the Sony X90L. It’s fantastic to know the full array backlighting has made a noticeable difference with deeper blacks and a much better picture overall. We're also glad the seamless replacement and Google OS compatibility fit perfectly with your setup. Thank you for your strong recommendation and for choosing Sony again!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Jury's out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and picture. The only down side is remote only channels up and down, and doesn't have feature to section numbered local stations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaS,

      We’re thrilled you’re enjoying the amazing color and picture! While the remote has a modern, minimalist design, you can easily access a numeric keypad by pressing the "123" button on the remote or use the Google Assistant voice button to jump directly to a specific station.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Really good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great color and viewing angles. would highly recommend this TV. Sony is one of the best out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonE,

      We are immensely pleased to hear that you are enjoying the great color and viewing angles of your new TV! It is an honor to be considered one of the best by you. We are glad you're experiencing the benefits of our Full Array LED technology, which works alongside the Cognitive Processor XR to deliver deep blacks and high peak brightness for a truly lifelike picture.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Upgrade My Living Room Deserved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Sony 65" BRAVIA XR X90L and I’m honestly blown away. Setup was so quick and painless that I had it up and running before the popcorn was done. It connected seamlessly with my Klipsch speakers and Denon receiver, so now my living room doubles as a mini theater. The picture quality is stunning. Sports feel like I’m right in the stadium, movies pull me straight into the story, and gaming is smooth and crystal clear. The size makes everything immersive, but the clarity really steals the show. Navigation is simple and intuitive. Whether I’m streaming the latest series or flipping over to my digital antenna for live TV, everything works flawlessly. It’s easy to use, easy to enjoy, and hard to turn off. This TV makes every night feel like an event. If you’re on the fence, don’t be, this is the upgrade that turns your living room into the best seat in the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieMaverick,

      We're elated to hear that you are blown away by your Sony BRAVIA TV and truly appreciate the 5-star rating. It’s fantastic to know the setup was so smooth, the seamless connectivity turned your living room into a mini theater, and the stunning picture quality makes every moment immersive and memorable. The intuitive navigation and flawless streaming really highlight what makes the XR65X90L stand out.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best TV I've ever bought!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony has a rich, realistic picture quality that is fantastic! The colors are vibrant, skin-tones are realistic, details are sharp, the viewing angle is more than adequate for a small group, and the brightness is there when you need it. It surpassed my expectations and is way better than the Samsung QLEDS that I was previously looking at. The sound is pretty decent without a soundbar - but if you're looking for a little more power, then go with a soundbar. I couldn't be happier with this tv - my tv viewing experience has rocketed to a whole new level - and at this Black Friday deal price, you can't go wrong!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappywithmyTV, Thank you for sharing your fantastic review of the Sony X90L! We're thrilled to hear that the TV has surpassed your expectations. The rich, realistic picture quality, vibrant colors, and sharp details are some of the standout features of the X90L, and we're glad you appreciate them. It's great to know that the viewing angle works well for your small group and that the brightness meets your needs. We're also pleased that you find the sound decent without a soundbar, though we agree that adding a soundbar can enhance the audio experience even further. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this is a good TV for highlight rooms can see it in the middle of the day perfect at night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkO!
      Thank you for sharing your experience with the Sony XR-65X90L TV. We are thrilled to hear that it performs well in both bright and dark environments.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my X90L - Thank you Sony "" !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a month of contemplating watching TV reviews on YouTube" along with countless visits to the stores to figure out which TV we finally wanted at the best price available, I'm beyond thrilled that we chose the Sony X90L Bravia TV 65 Inch, not only did it end up showing so much better at our home which is in itself something I was concerned about , but should be no surprise since we had a Sony before and it was our favorite TV and showed just perfect and just right " gorgeous colors as always, sharp, impressive, and why would I look anywhere else ""

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Leonardo,

      Thank you for choosing Sony!

      We're elated to hear that your careful search led you back to Sony and that the XR65X90L has exceeded your expectations at home. Knowing you appreciate the gorgeous colors, sharpness, and impressive performance—especially after so much thoughtful comparison—means a great deal to us. Thank you for your loyalty and for sharing your journey; it’s customers like you who inspire us to keep delivering the very best.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Color is great, picture quality looks good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Biggs,

      We are thrilled to hear that you are enjoying your new BRAVIA X90L. We take great pride in our Full Array LED technology and Cognitive Processor XR, which work together to deliver the vibrant colors and deep, realistic picture quality that made this purchase such a great find for you.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality, Price
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Sony 65" Bravia LED UHD Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding flatscreen at a very affordable price. The 65" class is a perfect size for a family room. Colors are sharp and clear. The only negative is the remote, which has limited features for such an excellent Smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricR, We are thrilled to hear that your new Sony BRAVIA X90L smart Google TV is perfect for your family room. We take all user input seriously and will make sure your comments reach the appropriate person, especially with the remote control of your TV. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it - hardly any complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55” Samsung QLED from Sam’s Club over Black Friday for around $650 and the picture quality wasn’t great and it was extremely slow/unresponsive to the commands of the remote. I returned it and looked elsewhere and I’m very glad I did because this SONY is 100x better than the Samsung. The picture is awesome. The 65” screen size is also much better than the 55”. I really love the Google home in contrast to the Samsung home. My only slight complaint is occasional lagginess of the TV in response to a command given on the remote. It’s not the internet connection, and the TV is up to date, so not sure what it is. It’s rare. Overall, 10/10. The sound is surprisingly really loud and clear for TV speakers and the brightness of the picture is almost too good on the “Vivid” setting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ians, Thanks for sharing your experience. We are glad to hear that you love your new Sony BRAVIA X90L 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With regard to your concern, please make sure your BRAVIA is up-to-date to improve its performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/articles/00119543. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US