Customer Ratings & Reviews

TV has functioned well, great picture quality and brightness adjusts based on lighting in room. Great for ps5 too!

Easy pick up at local Best buy for an online purchase! Well packaged! Easy installation and setup! Very satisfied with this tv, it replaces a 22 year old Sony Bravia, so it is quite the upgrade! Very pleased! Thanks !!!

Had some reservations buying a plain old LED TV with newer tech out these days like OLED and mini-LED. But I leaned toward the Sony for it's processing and ability to just handle all types of sources thrown at it since this is just a general use TV for us. Overall, been very happy with the purchase. To my eyes, the TV picture looked great out of the box and it's just been plug and play. I also appreciate the google TV interface. I've generally used Roku's in the past but so far haven't felt the need to use one with this TV.

Outstanding flatscreen at a very affordable price. The 65" class is a perfect size for a family room. Colors are sharp and clear. The only negative is the remote, which has limited features for such an excellent Smart TV.

I purchased a 55” Samsung QLED from Sam’s Club over Black Friday for around $650 and the picture quality wasn’t great and it was extremely slow/unresponsive to the commands of the remote. I returned it and looked elsewhere and I’m very glad I did because this SONY is 100x better than the Samsung. The picture is awesome. The 65” screen size is also much better than the 55”. I really love the Google home in contrast to the Samsung home. My only slight complaint is occasional lagginess of the TV in response to a command given on the remote. It’s not the internet connection, and the TV is up to date, so not sure what it is. It’s rare. Overall, 10/10. The sound is surprisingly really loud and clear for TV speakers and the brightness of the picture is almost too good on the “Vivid” setting.

I am very satisfied with the TV. I had done some research trying to figure out what I should upgrade to coming from a 2016 mid range model. This Sony tech is INCREDIBLE. Started watching the Copa America soccer tournament, it's sharp as hell! The Reality Creation is amazing at making things look 4k! And probably my most favorite thing is that the Sony is appreciably brighter ( my living room has 6 windows, so a lot of natural sunlight ) and I have no problem watching anything on it. If you're not totally sold on OLED, and want something colorful, sharp and bright, this is a solid option.

Initially I was looking at a few other brands and Sony wasn’t really on the list. In speaking with the sales associate in the Rockaway NJ store, he gave me all of the pros and cons of brands I was looking at and recommended that I check out the Sony X90L model. This model hit every checkbox I was looking for, picture quality, size, refresh rate, hdmi connections, everting. Very happy with this purchase, and although it was slightly over my planned budget I knew I had to spend a little extra to meet the specifications I wanted and this TV has it.

Purchased this unit (03/2025) after reading many reviews that this model has held up it's own since its release. Even though I purchased through open box, it has not had any issues so far. Colors and picture look amazing and paired well with my sony surround sound setup. Movie nights are wonderful with this tv

Our 5 year old Sony was sometimes struggling on its own (no Apple or Google TV dongle) with 4k streaming. Since I don’t like extra remotes for dongles, I decided to update to a newer model instead. Since most of my smart devices are associated with Google, I limited my search to that OS and went with another Sony. Since it was the same brand and size, the physical replacement went quite well. Once in place, I realized how much better the picture was. The full array backlighting really is noticeable - with much blacker blacks. This is a great TV that I would highly recommend.

I absolutely love my TV, but the time I had to wait just for someone to acknowledge me was insane. I was by the TV that I wanted to purchase. 3 Best Buy people walked by me as if I was glass. I finally got in line at the checkout counter, then the cashier looked up and said oh I will send someone to assist you. It took another 15 minutes, but I was patient. I have waited 8 months since my other TV went out. I had my other Sony TV for 17 years. The rep came and even though she was not able to get the TV to come on I appreciated her effort and response. I feel that I made an excellent choice.

Umm WOW. If you're like me and have researched like crazy which TV to get you have seen that this TV edges out TCL/Hisense options which all seem pretty great as well. Don't let the the lack of mini led sway you away this tv is plenty bright and the colors are very accurate due to it's better processor. Yes, you pay a bit more but you get a great viewing experience and the Sony build reputation which is worth the small bump in price. Sony color science is amazing and is Sony itself is deeply rooted in the motion picture industry so if you want the closest to industry standard at this price range ..this one is for you.

Sony products by and large are remarkably amazing. This current Sony Bravia purchased is for the living room, but I also have another Sony television, that I moved to the bedroom. That one I have owned for well over a decade and the quality remains outstanding (unheard of). The Sony Bravia's quality gives the experience of going to the movies. It is reasonably priced and the effort placed it production shows the buyer that it is not solely about selling a product for profit, but ensuring the customer receives a long lasting and high quality product.

This is a fantastic TV at a reasonable price point. I love the Google TV interface - just sign in with your Google account, and the homescreen provides helpful recommendations, allows you to pick up anything where you left off smoothly, and is just enjoyable to use. Picture quality leaves nothing to be desired. Can't go wrong with this TV.

Was time for an upgrade, my old TV I had for about 15 years. It finally stopped working so when i was in the market...I had no clue about all these new TVs that were better quality. I am so glad I went with this one! The image quality I love! Connects to my amazon box, bose speakers good! Don't really have a negative thing to say but the size. I probably could of went with something smaller but that was on me.

Really enjoy my new TV. Very easy to navigate and if I come across any problems the information is quickly given to me to assist with any problems I may have. Clear and such a wonderful array of color. Definitely a good Purchase.

I purchased the Sony 65" Bravia XR X9OL LED 4K TV back in December 2024 as an early Holiday Gift to myself for being such a good boy that year. Everything from delivery, setup, ease of use was super smooth, quick and efficient. The image quality on this TV series by Sony is phenomenal. The crystal clear display and fantastic sound quality are the perfect match for watching any type of movie or playing any type of game. I was SO thrilled with this purchase that I just recently (today) purchased another one for my home office. Love this TV model!

By far the best television I’ve ever owned. I am absolutely blown away and stunned by the color. Many of my friends are as well. I had no idea that 65 inches would fill up a living room to the extent that does. it’s almost too big for my room. The 65 inch screen is also great for viewing wide screen, format, movies. The only minor drawback that I have with this TV is that without a sound bar or home theater the voices get mixed in too much with the other background sound. This may be a problem you need to me because I’m 67 years old, and my hearing is starting to go sadly due to too much loud rock ‘n’ roll in the 70’s

This is the second Sony Bravia TV I've had here, loved the first one, and love this second one even more! The pircture is even better and brighter than I expected, and the features are easy to access and use. I also added the matching sound bar which provides quality sound like I've never had before.

In early December 2023, two Geek Squad agents installed my new 65 inch Sony X90L TV. I've had the TV for a little more than a week and, so far, it is fantastic. It is situated in a fairly large very bright room yet still produces a great picture even on the brightest days. The picture quality is even more impressive during night time viewing. From my perspective, the picture is perfect right out of the box. TV programs, movies and sports, whether from cable or streamed, are all flawlessly processed and displayed by this TV. (As a side note: I have Xfinity cable. Mainly for esthetic reasons, I wanted to avoid having any cable or streaming set-top box, hoping to use a native app on Sony to stream Xfinity. I searched both Sony and Xfinity websites as well as various online articles and conversations. These presented contradictory claims regarding the availability of the Xfinity app for download on this Google TV. For anyone who may have this same question, I can say that it is NOT  available.  I had to retain the set-top box.) The Geek Squad techs were knowledgeable and courteous, and they did a very professional job mounting and setting up the TV,  connecting it to the HT devices, and hauling away the old TV for recycling. Unfortunately, I failed to have them demonstrate fully how to use the interconnected devices and their remotes. After they left, I encountered the consequences of this failure, when I couldn't access the AVR setup menu, and some other AVR functions. Since this appeared to be a connection or setup issue, I contacted BB the next day and after a very long trip through the chat options, I was able to speak to a living  person. The agent offered various unworkable suggestions, before finally agreeing to send the Geek Squad to the house the following week to resolve the issue. Over the following few days, I continued trying to access the AVR settings. I  ultimately found a partial solution from a Google search. I was able to reach and use the AVR setup menues, while other functions that I used to access from the AVR remote before the new TV was installed were no longer available.  After attempting various methods to correct this issue, I concluded that these options were probably no longer available because the devices were now connected directly to the TV (as I wanted) and not through the 13 year old HD AVR, as they had been previously. I decided that nothing more could or needed to be done, and made several failed attempts to cancel the scheduled service call. Therefore, on the morning of the scheduled appointment, the service tech telephoned to say that he would arrive in 30 minutes or so.  I told him that I thought I had resolved the main issues, and that I didn't want to waste his time by having him come to the house. I apologized for any inconvenience that I may have caused, and canceled the appointment.  He was very understanding, saying that if I needed help in the future, I could always make a new appointment. That same day I realized that I could not operate the radio from the AVR remote. I rescheduled a trouble shooting in-home service, which took place today. All issues, mostly due to my ignorance of how to work through some new settings, were resolved. I highly recommend the Sony X90L, and the excellent work done by Best Buy's Geek Squad.

Beautiful television with sharp visuals. I've had this for about a year and I've had no issues with it whatsoever. From my observation when buying this TV, there were TVs with better visuals than this one, but they were thousands of dollars more. This is a better value. Also, this TV had better visuals than a bit more expensive TVs, and noticeably better visuals than TVs with supposedly better visuals as ranked by experts. However, you may want to buy a sound bar or speakers for improved sound, as the sound isn't great.