Customer Ratings & Reviews

Hi MariF,

Thanks for the 5-star rating! We're thrilled to hear you're enjoying the picture quality of the X90L TV. We're sure it's going to make your movie nights feel that immersive. Thanks for choosing Sony! -Aldair

Hello GeorgeV, thank you for your wonderful score! We are thrilled to hear that you are enjoying the X90L TV, especially its vibrant colors and high definition. We also appreciate your recognition of the user-friendly interface! Thank you for choosing Sony. Best regards, -Jenn.

Hi BrianS, we're glad you are enjoying your new TV! Thanks for trusting Sony! ~Earl

Hi Jason, thank you for your honest feedback on the XR-65X90L, and for providing a detailed account of your experience. We are really happy to hear that you found the picture quality for streaming movies to be "crystal clear." We designed this TV with our Cognitive Processor XR to deliver an immersive viewing experience, and it's rewarding to know that you appreciated this aspect.

We're very sorry to hear that you experienced significant lag while gaming on your PS5, and that the picture quality in Gaming Mode was not up to your standards. This is certainly not the experience we aim to deliver. We understand how frustrating it can be to have to compromise between performance and picture quality, and we apologize that the TV didn't meet your expectations in this regard, even after adjusting the settings.

Your feedback is incredibly valuable, and we have shared it directly with our product development team. We are constantly working to improve our products and user experience, and insights like yours are crucial for that process. We are sorry that you ultimately decided to return the TV, but we truly appreciate you taking the time to share your thoughts with us.

Best regards,

Gus
Sony Social Media Team

Excellent choice Craig! We are so glad to hear that you are enjoying your new TV! The X90L has an amazing contrast and vivid colors! Our amazing 4K Full Array LED TV powered by Cognitive Processor XR delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Carl

Hi Chris,

Great! We're thrilled that you are enjoying this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

-Ralph

Hi Mike, It's great to hear that you're enjoying your upgrade Sony BRAVIA XR X90L TV! Your positive experience is valuable to us. Thank you for choosing Sony! Enjoy! -Maria

Hi RobertM,
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your new XR65X90L 4K television. It truly is an exceptional model and we're excited to know that you highly recommend it! It's wonderful to see our technology enhancing your viewing experience.

Thanks for choosing Sony!
Best regards,
Stephanie

Hi Avidwatcher,

We're so glad to hear you're happy with your BRAVIA X90L TV. It's wonderful to know you're enjoying the good picture quality and connectivity, and that you appreciate it's great value!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Finn,

Great! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

-Ralph

Hi LynS,

You made the right choice! We're thrilled that you found the perfect TV in the Sony X90L. Thank you for choosing Sony!

-Ralph

Hi, Raymond,

Thanks for the great review and the 5-stars rating! It is delightful to hear that you love your BRAVIA TV! Picture quality will be amazing, as the 4K HDR Processor X1 intelligently enhances every scene in real-time boosting color, contrast, and clarity.

Thank you for choosing Sony, have an amazing day!
-DiegoV

Hi JosetteC, thanks for the fantastic review! We're glad the Sony - 65" Class BRAVIA XR X90L has made a great impression on you. This TV is widely regarded due to its Full Array LED technology, providing deep blacks, high contrast, and superior brightness. The Acoustic Multi-Audio makes it feel as though sound is coming from the right place in the scene, offering a truly cinematic experience at home! Thank you so much for choosing Sony. Regards, -Dominick

Hello Noel, Thanks for your feedback. We are glad to know that you like the picture quality and love the BRAVIA Core feature of your new Sony TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent

Hello JosephG,
Great! Thank you for your purchase and it's nice to know that the store rep was able to helped you make the right choice. We're glad that you are happy with your purchase and with the service you received. Thank you for your recommendation and for choosing Sony! - Marco

Hi MarkF, Thank you for the fantastic 5-star review! We’re thrilled to hear that you’re enjoying the vibrant and crystal-clear picture quality, as well as the user-friendly features of your Sony BRAVIA XR X90L. We’re also glad you appreciate the design and adjustable stand. Thank you for choosing Sony! -Maria

Hi NickB, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig

Hi JoeySteves, we're glad you like the picture quality of our product. We appreciate your feedback regarding the X90L being a Google TV. Thanks for choosing Sony. ~Earl

Awesome, Nick! We're glad you are impressed with your new TV. Enjoy and thanks for choosing Sony. -Craig