Customer Ratings & Reviews

Hi Returned, Great! We're glad that you like the sound, picture quality, and supported apps of the TV. The Sony 65" Class BRAVIA XR X90L LED 4K UHD Smart Google TV delivers a truly immersive and feature-rich entertainment experience. With its stunning visuals, powerful audio, and smart features, this television sets a high standard for what modern TVs can achieve. Whether you're a cinephile, a gamer, or simply someone who appreciates a top-tier viewing experience, the BRAVIA XR X90L is sure to impress. Thank you for choosing Sony! -Craig

Hi JamesF,

Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. It's also great that you were assisted professionally. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph

Hi BryceD, Thank you for sharing your experience and for the 5 stars! We're very much delighted that you find your Sony BRAVIA XR TV incredible! Thank you for choosing Sony, and here's to more enjoyable experience with your Sony TV! - Maria

Hi DevonC!
We appreciate your feedback about our X90L TV. It's a pleasure to hear that you're enjoying it.

With our television you can experience real-life depth and detail with the deep black and impressive brightness.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Samantha,

You made the right choice with the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

-Ralph

Hi RonH, Thank you for your positive review of the Sony X90L! We're thrilled to hear that it has worked well from the beginning and that the setup was professionally done. Thank you for choosing Sony! -Sam

Hi ClarkeW, we're glad you are happy with your purchase! Enjoy your new TV! Thanks for choosing Sony. ~Earl

Hi Noah, Thank you for sharing your wonderful 5-star experience! We're thrilled to hear that you consider the Sony BRAVIA XR X90L TV to be the best for its exceptional picture quality. We appreciate your choice of Sony and hope you enjoy your BRAVIA experience to the fullest! -Maria

Hi CLKW,

Thanks for sharing your review and experience with the X90L. We're glad that you are enjoying the picture quality of the TV. Your feedback about its weight is greatly appreciated. Thank you for choosing Sony!

-Ralph

Hi RobertP, Thank you for the feedback on your experience with your Sony X90L. We're glad you love your new Sony TV. At Sony, we are always looking to improve our product quality and features. We have noted your input about the remote control and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam

Hi Kaya, we're happy to hear that you had a great experience with your purchase. Hope you are enjoying your new TV! Thanks for choosing Sony. ~Earl

Hi Jason, thank you for your honest feedback on the XR-65X90L, and for providing a detailed account of your experience. We are really happy to hear that you found the picture quality for streaming movies to be "crystal clear." We designed this TV with our Cognitive Processor XR to deliver an immersive viewing experience, and it's rewarding to know that you appreciated this aspect.

We're very sorry to hear that you experienced significant lag while gaming on your PS5, and that the picture quality in Gaming Mode was not up to your standards. This is certainly not the experience we aim to deliver. We understand how frustrating it can be to have to compromise between performance and picture quality, and we apologize that the TV didn't meet your expectations in this regard, even after adjusting the settings.

Your feedback is incredibly valuable, and we have shared it directly with our product development team. We are constantly working to improve our products and user experience, and insights like yours are crucial for that process. We are sorry that you ultimately decided to return the TV, but we truly appreciate you taking the time to share your thoughts with us.

Best regards,

Gus
Sony Social Media Team

Hello WilliamT, We are happy that you like the picture quality and the processor of your new Sony BRAVIA X90L smart Google TV. Thank you for trusting Sony! Vincent

Hi JaimeL,

Thank you so much for sharing your experience! It's great to hear that you find your new Sony BRAVIA XR X90L TV excellent, along with its clear image, good sound quality, and reliability. Thank you for choosing and recommending Sony! Enjoy!

-Maria

Hi ErikS, Thank you for sharing your positive experience with your Sony X90L! We're so glad to hear that you appreciate the amazing picture quality and the semi-matte screen that greatly reduces glare. Thanks for choosing Sony! -Sam

Hello Scarface41,

Thank you for choosing Sony!

We couldn't be happier to hear that your experience with the XR65X90L TV was excellent and perfect! Your enthusiasm and recommendation mean a lot to us. Thank you for sharing your positive feedback—it truly motivates us to continue delivering outstanding products and service. We look forward to serving you again!

Best regards,
-Fred

Hello JillianneP, Thanks for sharing your feedback. We are thrilled to hear that you love your Sony BRAVIA 4K smart Google TV. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent

Hi MichaelA,

You made the right choice with the Sony X90L! We're thrilled that you are enjoying the sound and picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

-Ralph

Hi Kate, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig

Hi Jaylaggy, We're glad that you like the picture quality. For the sound, you can customize the sound settings to suit your preferences.
Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.


Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. With Acoustic Multi Audio, it feels as though the sound is coming from the right place in the scene, precisely matching the visuals.

Thank you for choosing Sony.
Erin