Customer Ratings & Reviews
- Model:
- XR65X90L
- SKU:
- 6544733
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the 65" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) highly for its excellent picture quality, realistic color, and ease of use. Many find the setup process straightforward and appreciate the overall TV quality, especially considering the reasonable price. Some customers have noted minor drawbacks such as the remote control lacking a number pad, minimal glare, and occasional slight blooming. A few have also mentioned concerns about contrast and occasional lag when opening apps.
This summary was generated by AI based on customer reviews.
Sony - 65" Class BRAVIA XR X90L LED 4K UHD Smart G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great purchase. I highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyR,
You made the right choice with the Sony X90L! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!
-Ralph
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I highly refommend it. I have it paired with a apple tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azou,
You made the right choice! We're thrilled that the TV works well with your Apple TV device. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
Don't Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be reset to factory settings and checked. Someone returned it for a reason, the tuner section is bad, it takes time for this to occur. It means it was only half checked, and it means no one cares at Best Buy, bottom line is. They just don't seem to care and use customers to verify the complaints for them...? It's like well if two people complain about the same thing, maybe it does have a problem? How many times ? Who's next in line to get a defective TV passed along to them? The tuner sections have issues on the X90L don't let them make you a guinea pig teste too? I'm not a customer I'm an unpaid product tester? These are being deeply discounted for a reason and I discovered a big one the hard way. I bought other things too, they hid defects on. I've had to return a TV last week and they made me unpack it and set it up on the store floor then humiliated me in front of customers at Brentwood while they questioned me over not being satisfied with the picture on a Tv I bought the day before. At Bridgeton they hid defects in appliances they reboxed and dumped them on me at home, an elderly person forced to return a washer and dryer? They let me down an incredible amount and I gave them the chances because I worked for them and had pride in that fact ...once. The service is just horrible today and the X90l Sony is just one thing more I have to return again because of incompetent people who apparently don't care. I'm over 70 years old and this is how they treated me so if you're my age, I'd think real hard before pulling any triggers an a purchase there Sony or otherwise. I thought Sony was a better quality product and found out differently, don't suffer my mistake
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi chestnutz, We apologize for the inconvenience that you've experienced with the Sony X90L. We understand that you've been facing recurring issues with the TV tuner section of the TV and that you've felt let down by the service provided. Let's try to isolate this issue by making sure that your TV has the latest firmware update, as this can resolve known issues and improve overall performance. For more details about the update, please refer to this link: https://www.sony.com/electronics/support/software/00294706
If the problem persists, please contact Sony customer support for further assistance through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Or email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Sony XL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing color & video quality. fast processor. love my new TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanG, we're glad you love the picture quality of our product! Thanks for choosing Sony. ~Earl
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution easy to navigate through out the menu
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Louis, Thank you for the positive review! Good to know that you appreciate the excellent TV resolution and ease of navigation of your new Sony X90L. Thanks for choosing Sony! -Sam
sony tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install good on the site service during the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NobleJ,
Perfect! We're glad that you had an easy time purchasing and installing the TV. Thank you for choosing Sony!
-Ralph
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever got and works great and great size play games really well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliA,
You made the right choice! We're glad that you like the size and picture quality of the TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
Love this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Great screen. It works really well with our XBox.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenG, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your X90L Full Array LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are having an enjoyable gaming experience with this great TV. Glad to know it works great with your gaming console. Thank you for purchasing the 65" X90L and for choosing Sony! -Jess
Sony tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is awesome and the staff at the store was great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB, We are happy that you now have an awesome smart Google TV. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Enjoy! Vincent
Sony Bravia TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia LED tv was a great value and thus far has performed well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldW,
You made the right choice! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
Don't buy Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy a Sony TV that's 65 in or larger they don't seem to last as mine the picture went out I have a warranty and they've already been out once and now they're telling me that they have to come out again and then if that doesn't fix it they'll have to come one more time so you'll be without your TV for 20 days I wouldn't own another Sony if you gave it to me so that's how I feel this is ridiculous no TV for 20 days come on no news no weather no Sports I sure hope nothing happens that I need to know about cuz boy that sounds like trouble for somebody y'all have a nice day
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Redbmw45, we're sorry to hear about what happened to your Sony TV. This is not the case for all of our TVs. We would like to review your file to best assist you. Please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Case number:
Additional Information regarding your experience with the X90L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
~Earl
dave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would recommed this brand to anyone. this brand is a good value for its class.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, we're glad you like our newest product. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl
Tinker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good. Sound for different streaming apps seems to be louder for some than others.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the positive review! We're pleased to hear you like the great picture quality of your new Sony X90L. If the volume level is uneven from different streaming apps, please make sure to check the setting on the app itself. Also, please make sure that the TV's firmware and the app's firmware are all up to date. Thanks for choosing Sony! -Sam
DaveG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, sales person very knowledgeable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG, It's great to hear that you were assisted well by our local dealer. We hope that you also like your new Sony BRAVIA smart Google TV. Thank you for trusting Sony! Vincent
Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.think there might be better than this out there especially for the high price of this one compared to some of the great prices out there.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chelle,
Thanks for sharing your review and experience with the X90L. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review and turn your experience around. Please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
Screeen quality is very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good experience for watching on this screen.. I loved it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamK,
Great! We're glad that you are enjoying the picture quality of the X90L TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
Go for it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go with Sony for durability. Worth the investment. Needs a soundbar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice, thanks for choosing and purchasing our product. We hope you are enjoying your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl
Sony 65inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been great, great customer service who recommended this sony Tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronV, We are happy that you now have a great smart Google TV. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for trusting Sony! Vincent
Worth it in everyway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than what I was expecting for the money I spent
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maestroo7,
Worth every penny, right?! You will surely not regret getting this one. We're glad that you are satisfied with your new Sony XR65X90L TV. See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony! - Marco
Don’t buy from Best Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv - my only mistake was purchasing from Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregB, We are happy to hear that you love your new Sony BRAVIA 4K smart Google TV. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. For any dealer-related concerns, we highly recommend contacting them directly for best assistance. Thank you for choosing Sony! Vincent
