Customer Ratings & Reviews
- Model:
- XR65X90L
- SKU:
- 6544733
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the 65" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023) highly for its excellent picture quality, realistic color, and ease of use. Many find the setup process straightforward and appreciate the overall TV quality, especially considering the reasonable price. Some customers have noted minor drawbacks such as the remote control lacking a number pad, minimal glare, and occasional slight blooming. A few have also mentioned concerns about contrast and occasional lag when opening apps.
This summary was generated by AI based on customer reviews.
Duped Twice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV a little over a year ago for $2,500 within a short period of time, a week, I had to use my warranty because the TV was glitching. Best Buy replaced the TV immediately because I paid $200 for the warranty. I did not renew the warranty after 1 year and the TV stopped working completely. I called Best Buy and Sony and no one would assist me. Most TVs even cheap ones last more than a year. I am extremely disappointed and curious as to whether my replacement was in fact a used television.I will regret this purchase for the rest of my life! I’m shocked as to how it has such a high rating.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello HugoD,
Thank you for considering Sony products. We sincerely apologize for the inconvenience you’ve encountered with your television. We understand how frustrating it must be to deal with glitches, especially when your XR65X90L TV has stopped working entirely. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
To help us better understand your situation and explore how we can assist you, please reach out to us via email at [email protected]. We would appreciate it if you could include the following information in your message:
- Name:
- BestBuy Username:
- Case number:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
Worst Sony i ever own
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going on just under a year of owning a 65 inch! Still paying on it with the best buy 0 interest plan. Sound goes out and it just freezes between comands. We have our TV above fireplace and the only way to reset it is to unplug it. Our plug in the attic. I having to climb in the attic several times a month to reset it.
No, I would not recommend this to a friend
