Customer Ratings & Reviews

Hi Mike,

We are delighted that you love the picture quality and colors on your BRAVIA XR8B OLED TV! The infinite black and vibrant color of the OLED display, powered by our XR Processor, truly delivers an astonishingly clear and realistic viewing experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi RichardaJ,

Thank you so much for the 5-star review! We are delighted that the BRAVIA XR8B is delivering an outstanding picture that meets your needs. It’s wonderful to know you find the overall feature set amazing. We appreciate your feedback regarding the Google TV interface and are always working to streamline the user experience!

Thanks for choosing Sony!

Regards,
Dominick

Hello Joseppe!
Thanks so much for your feedback and for being a returning customer.
We are delighted to hear that you love your new K-65XR8B!

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Thank you for the fantastic review, Deltron3030!

We are absolutely thrilled to hear how much you are enjoying your new K-65XR8B and that it's an "awesome TV" for all your entertainment needs—from games and movies to TV shows.

It's incredibly rewarding to know that you are very happy with your upgrade. We designed the XR8B series to deliver a versatile, premium experience across all content types, and your feedback is a wonderful validation of that effort.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Anonymous


We're glad you find the picture quality of your 65" BRAVIA XR8B OLED TV great and that the input selection is easy to use. It sounds like a perfect fit above your fireplace! Thanks for choosing Sony.

Best regards, Eliab

Hi LarryD,

That is wonderful to hear! We are thrilled that you are enjoying the great picture and sound of your BRAVIA XR8B OLED TV and had a positive service experience at the store. Thanks for choosing Sony.

Best regards, Eliab

Hi Sunrise,

We're glad to hear you are enjoying the great picture on your new BRAVIA XR8B OLED TV, but we apologize that the setup still requires fine-tuning. We want the picture to be perfect right out of the box! The fastest way to get personalized assistance with calibration and settings is to visit our official Sony support page and use the Live Chat option, or call our support line. They can walk you through the process quickly: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Thanks for choosing Sony.

Best regards, Eliab

Hi Gaby,

Thank you for the fantastic review! We are delighted that the Sony - BRAVIA XR8B is a great addition to your living room. We are pleased the size is perfect for your space, and we're also happy that you find the colors on the screen stunning and the picture crystal clear. The BRAVIA XR8B is designed to deliver breathtaking color and detail, bringing cinematic quality right into your home.

Thank you for choosing Sony!

Regards,
Dominick

Thank you for sharing your detailed feedback, James!

We are absolutely thrilled to hear that you are enjoying the "Features galore" and the "beautiful picture" of your K-65XR8B television, and especially that it works amazingly with a PS5. Delivering a top-tier gaming and viewing experience is our goal!

We appreciate your honest comment about the HDMI ports, and we understand why you limited your rating to 4 stars. You are correct that the XR8B series is equipped with four HDMI inputs, with two of those supporting the full HDMI 2.1 specification (4K/120Hz, VRR, ALLM). One of those HDMI 2.1 ports is also dedicated to eARC/ARC functionality for connecting a soundbar or receiver.

This configuration is standard across many premium TV lines, but we certainly recognize that for users who have multiple next-gen devices, dedicating one of the 2.1 ports to audio limits their options. We value this feedback as it helps us assess connectivity needs for future models.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Dave,

Thank you for sharing your thoughtful feedback on the Sony - BRAVIA XR8B. We're glad to hear you've enjoyed most aspects of your TV and appreciate your detailed comments about brightness performance.

Ambient lighting can definitely influence perceived brightness, and we understand how important that is for an optimal viewing experience. We'll make sure your feedback is shared with our product team as we continue to improve future models.

We truly appreciate you taking the time to share your experience and for choosing Sony!

Best regards,
Dominick

Thank you for the fantastic review, RobertaF!

We're thrilled you’re loving the beautiful color and sound of your K-65XR8B. It’s also great to hear that you’re finding it easy to operate! We designed this TV to be as intuitive as possible so you can spend more time enjoying your favorite content.

Thanks for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the wonderful feedback, KS71!

We are absolutely thrilled to hear that you are enjoying the awesome picture quality and clarity of your K-65XR8B OLED TV! The goal of our XR Processor is to deliver that cinematic level of detail and realism, so your comment about the TV being highly recommend is truly rewarding.

It’s even better to hear that you paired it with a Sony Soundbar and now feel like you are being at the theater! When a compatible BRAVIA TV and Soundbar work together, they unlock features like Acoustic Center Sync to make the sound feel like it is coming directly from the screen's action, creating a truly immersive experience.

Thank you again for your strong recommendation and for choosing Sony for your home theater setup!

Best regards, Gus, Sony Social Media Team

Hello Matthew,

Thank you for choosing Sony!

We’re elated to hear that the K65XR8B TV’s screen and sound quality have impressed you. Your recommendation means a lot to us, and we appreciate you sharing your positive experience!

Best regards,
-Fred

Hi FikuruK,

We are thrilled to hear that this is the best TV you have ever owned! It is great to know that you are impressed with the high-quality materials and overall performance. Thanks for choosing Sony.

Best regards, Eliab

Hi MargieK,

We are thrilled to hear how much you love your new 65" BRAVIA XR8B OLED TV, especially the excellent color and clarity! It's also great to know that the setup process was relatively easy for your daughter. Thank you for sharing your positive experience!

Thanks for choosing Sony. Best regards, Eliab

Hi ZebbenB,

Thank you for choosing Sony!

It makes us really happy to hear that you're enjoying your new K65XR8B TV! We're glad the picture quality and intuitive menus are making it easy for you to get the best experience possible. It's also great to know that the team at Best Buy provided friendly and helpful assistance.

Best regards,
-Fred

Hi Mark,

Thank you for the incredible 5-star review! We are absolutely delighted to hear that you consider the Sony BRAVIA XR8B the best TV you've ever owned.

That feeling is exactly what we aim for. With its stunning OLED picture, powered by the XR Processor for pure blacks and breathtaking contrast, every scene is designed to pull you in with a level of realism and clarity you truly have to see to believe.

Enjoy your amazing new viewing experience and thank you for choosing Sony!

Regards,
Dominick

Thank you for the positive feedback, Stacy!

We are delighted to hear that you find the K-65XR8B to be a great looking TV for the price! It’s also rewarding to know that you found it light for its size and easy to unpack—we strive to make the setup process as simple and hassle-free as possible.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi VINCENTmancino,

That's fantastic to hear! We are so glad that you're happy with your new BRAVIA XR8B OLED TV. It's also great to know that the team at the store provided you with such a positive and helpful experience. We appreciate you sharing your feedback with us!

Thanks for choosing Sony.

Best regards,
Eliab

Hello DJRome,

Thank you for choosing Sony!

We're honored to hear that you are enjoying the bright, beautiful picture and powerful sound of your K65XR8B TV. It’s wonderful to know the audio delivers clear dialogue, deep bass, and an immersive experience right out of the box. Your appreciation inspires us to continue delivering exceptional quality in both visuals and sound.

Best regards,
-Fred