Customer Ratings & Reviews

Thank you for the fantastic review, EduardoV!

We are thrilled to hear that your new Bravia 8B is exceeding your expectations! It’s great to know that the setup was a breeze—we want you to spend less time with the manual and more time enjoying that stunning OLED picture.

Thank you for choosing Sony and for sharing your experience!

Best regards,
Gus, Sony Social Media Team

Hello Jayz,

Thank you for choosing Sony!

We're elated to hear that the K65XR8B TV delivers incredible picture quality, especially given its price point for an OLED. It’s rewarding to know the product offers exceptional value while providing a remarkable viewing experience. Thank you for sharing your positive impressions.

Best regards,
-Fred

Hi Buzzard,

We're so glad to hear that. Thank you for your fantastic 5-star rating—it's wonderful to know your Sony BRAVIA TV was so easy to set up and that the picture looks perfect. We're also pleased you’re enjoying the user-friendly remote, which makes navigating your entertainment smooth and effortless.

Thank you for choosing Sony—hope your day is amazing!
DiegoV.

Hi AdaD,

We're so glad to hear that. Thank you for giving your Sony BRAVIA TV a 5-star rating and letting us know you think it's a great product. It's wonderful to know you're enjoying the rich picture clarity and immersive viewing experience—the vibrant visuals of your Sony BRAVIA TV are designed to truly elevate every moment.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi MCvetkovic,

We are pleased to hear that your family is loving their new 65-inch BRAVIA XR8B! It is wonderful to know that our Acoustic Surface Audio+ technology—which uses actuators to turn the entire screen into a speaker—continues to be a standout feature for you, ensuring that the sound perfectly follows the action on screen. We are honored by your continued trust in Sony and are glad that this latest model is providing that immersive, movie-theater quality you’ve come to expect over the years.

Thanks for choosing Sony.

Best regards, Eliab

Hi JordanC,
Thank you so much for sharing your feedback! We are immensely pleased to hear that you find the picture on your K-65XR8B so crystal clear and vibrant.

The combination of the pure black contrast of our OLED panel and the powerful XR Processor is what delivers that lifelike and vibrant picture quality you're seeing every time you turn it on.

We appreciate you choosing Sony!
Best regards,
Estefany

Hello Jerry,

Thank you for choosing Sony!

We’re honored to hear that you appreciate the excellent picture quality, competitive pricing, and seamless purchase and installation experience of your K65XR8B TV. Thank you for your positive feedback.

Best regards,
-Fred

Thank you for your fantastic review, Justin!

We are so pleased to hear that you are enjoying the great sound and picture quality of your new K-65XR80B television. It's rewarding to know that you are happy with the noticeable upgrade.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi TroutBum,

Thanks for the awesome review! We're immensely pleased to hear that your upgrade was a success. It’s great to know you're experiencing the full power of the BRAVIA XR8B for movies and sports. Our XR Processor is specifically designed to recognize the picture on the screen and enhance elements like color, contrast, and clarity in real time. This means you get stunningly realistic picture quality for everything from the most cinematic films to fast-paced game-day action.

We appreciate you choosing Sony and hope you continue to enjoy every viewing!

Regards,
Dominick

Hi jjirish! It brings us great joy to hear how much you are loving the picture and color on your BRAVIA XR8B!

The XR8B comes with our premium Acoustic Surface Audio+ technology. The screen itself subtly vibrates to become the speaker, so you get sound that comes directly from the on-screen action for a truly immersive and cinematic feel.

Thank you for choosing Sony!
Best regards,
Estefany

Hi GreggS, it is most rewarding to hear that you're so impressed with the picture quality of your XR8B!

The Cognitive Processor XR is what helps everything look so stunningly real, by cross-analyzing and optimizing all the elements on screen to create that lifelike depth and color.

Thanks for choosing Sony!
Best regards,
Estefany

Hi AShreeve,

We're excited to hear that your upgrade to the Sony BRAVIA K65XR8B has been such a positive experience! Thank you for your outstanding 5-star rating—it means a lot to us. The vivid picture quality and intuitive smart features of your new TV are designed to make home entertainment even more enjoyable, and we're delighted you're loving it so far.

Thank you for choosing Sony—wishing you an exceptional day!
DiegoV.

Hi BuckieM,

That's fantastic to hear! Thanks for sharing your experience with the BRAVIA XR8B. We're thrilled to hear you're enjoying the TV's performance and the setup went smoothly.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi IngridNilsen,

Thanks for sharing your positive experience with your new BRAVIA XR8B. It's great to know you're enjoying the picture quality and the setup went smoothly. And knowing that you're happy with the screen size is even better!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi Heatcheck13,

Thank you for your fantastic 5-star review! We are delighted that the BRAVIA XR8B's picture quality is exceeding your expectations. The stunning clarity and contrast, driven by our XR Processor, are exactly what we strive to deliver. Enjoy your viewing experience!

We really appreciate you choosing Sony.

Regards,
Dominick

Hi matt1138,

We apologize that you are encountering frustrating issues with the eARC and Dolby Atmos integration on your 65" BRAVIA XR8B OLED and your Sony receiver. We recommend starting with a simple troubleshooting step: please try performing a power reset on both the TV and the STR-DH790 receiver (unplug both for two minutes, then reconnect and power on). Please also verify that the eARC setting on the TV is set to Enhanced. Regarding Pixel Shift, this feature is standard for all OLED screens to prevent image retention, but if it is overly noticeable, you can adjust or disable it in the Display & Sound > Expert panel settings menu. If these initial steps do not resolve the connectivity issues, please contact our dedicated support team immediately so we can provide in-depth, specific assistance for your setup.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Hill!
We appreciate your feedback. It's a truly pleasure to learn that the picture quality and features are working so well for you.

The BRAVIA XR8B brings elevated design, pristine OLED picture and cinematic sound.

Thank you for choosing Sony!
Best regards,
Estefany

Hi GregN,

We're so glad to hear that your Sony BRAVIA TV has impressed you with its stunning picture quality and effortless setup. Thank you for your fantastic 5-star rating—it truly means a lot. The vibrant visuals and intuitive design make it easy to enjoy brilliant entertainment right from the start.

Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.

Hello Piru484848,

Thank you for choosing Sony!

It's a true pleasure to hear that you’re enjoying the K65XR8B TV and its outstanding picture quality. We’re also glad the price point was just right for you. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi CharlesH,

We are glad to hear that you had a smooth setup experience and that your new BRAVIA 8 is performing perfectly for you!

Thanks for choosing Sony.

Best regards,
Eliab