Customer Ratings & Reviews

Hello Ace9,

Thank you for choosing Sony!

We're honored to hear that your K65XR8B TV has been easy to set up and that the picture quality is perfect. Your kind words motivate us to continue delivering products that enhance your viewing experience.

Best regards,
-Fred

Hi Billt,

Thank you so much for the 5-star review! We're thrilled to hear you're loving the Sony BRAVIA XR8B and that the on-site team was so helpful. We work hard to produce great products and your feedback is a testament to that. The BRAVIA XR8B is a fantastic choice, known for its exceptional picture quality thanks to the XR Processor and OLED technology which creates a real cinematic experience.

Thank you for choosing Sony!

Regards,
Dominick

Hi NitinJ,

Thanks for the wonderful feedback!

It's fantastic to hear you feel the BRAVIA 8 is the best OLED on the market—what a compliment! And to hear that you purchased the 75" model as well is truly rewarding.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi PatriciaH,

Thank you for your 5-star review! We're honored to hear that you love your new BRAVIA XR8B! It's fantastic that the clarity and vivid colors are making your viewing experience so enjoyable. We put a lot of effort into creating a picture that truly brings content to life, and your feedback lets us know we're on the right track.

Thank you for choosing Sony!

Best regards,
Dominick

Hi StephenF,
We are thrilled to hear that you are enjoying your BRAVIA XR8B! We are so grateful for your feedback.

We are really proud of our XR Processor, which helps to deliver perfect colors and a smooth picture, even with fast-paced action.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for the glowing review, JeanH!

It is wonderful to hear that you have been enjoying your k65xr8b over the last few months. We are thrilled that the visual quality has provided such an incredible experience for you! There is no higher compliment than hearing that you plan to buy another Sony in the near future.

Thank you for being a part of the Sony family!

Best regards,

Gus, Sony Social Media Team

Thank you for the fantastic review, ThomasJ!

We’re thrilled to hear you’re impressed with the bright, vivid picture of your new Bravia 8! It’s also great to know the sound quality is standing out to you and that you were able to take advantage of that $200 discount. We love a good deal on premium tech!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi Diane!
Thank you for your feedback. We are pleased to learn about your experience with the K-65XR8B.

We appreciate your honesty regarding the sound performance. Here are some recommendations to improve the sound on your TV:

-Explore the TV’s built-in audio settings. Try changing the equalizer or selecting different sound modes (like Surround or Voice Zoom) to find the best balance for your preference.
-Connecting a quality soundbar or external speaker system can greatly improve the audio experience, providing richer bass and clearer dialogue.
-Make sure the TV is positioned in a way that sound is not obstructed by walls or furniture, allowing sound to travel freely.

Thanks for choosing Sony. We hope this helps!
Best regards,
Estefany

Hi PhilipH,

We are thrilled to hear that you are super happy with your new BRAVIA XR8B OLED! We take great pride in our BRAVIA lineup, and it’s wonderful to know we’ve met your expectations.

Thanks for choosing Sony.

Best regards,
Eliab

Hi HarryO,

Thank you for sharing your feedback regarding your new Sony BRAVIA XR8B OLED. We understand that when you choose a Sony OLED, you expect nothing less than industry-leading clarity, and we want to ensure your setup is optimized to deliver exactly that.

To help you achieve the sharpness you're looking for, we recommend exploring the TV's extensive customization settings. This model features advanced processing that can be fine-tuned to your specific environment and content. You can find a detailed step-by-step walkthrough on how to adjust the picture clarity and sharpness in our official Help Guide here: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

Additionally, because this is a high-performance 4K display, the quality of your input source and hardware is vital. If you are using an external device such as a cable box or Blu-ray player, we highly suggest using a certified High-Speed HDMI cable to ensure the signal isn't being throttled. Furthermore, verifying that your source content is broadcasting in 4K resolution will ensure the TV isn't forced to upscale lower-quality signals, which can sometimes impact perceived clarity.

We appreciate your support and thank you for choosing Sony!

Regards,
Dominick

Hi GCE1,
Thank you for sharing your great review of your new Sony TV K-65XR8B! We are delighted to hear that your new TV was a great purchase.
We think adding a sound bar is a brilliant idea for completing your home theater setup!

We appreciate your decision to go with Sony!
Best regards,
Estefany

Hi 360Texas,

We are excited to hear how perfectly the 65-inch model integrates with your home environment! What a brilliant and charming use for your new display—we love knowing that your new Sony is providing a beautiful, ambient virtual fire. Thank you for sharing such a creative and delightful experience with us!

We appreciate you choosing Sony!

Regards,
Dominick

Thank you for sharing your feedback, Bossborn.

We’re sorry to hear the brightness level on your Bravia 8B isn't quite where you'd like it to be. Since this model features an OLED panel, there are several settings—like Peak Luminance or Brightness—that can be adjusted to help the picture pop in different lighting environments.

If you need further assistance with fine-tuning your display, please reach out to our TV specialists; you can find contact options here:
https://us.esupport.sony.com/support/s/support-contact?category=tv

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi TimH,

We are beyond pleased to hear that you find your new BRAVIA XR8B OLED TV to be worth every penny!

It is wonderful that you are impressed with the OLED picture quality, which uses over 8 million self-lit pixels to deliver the pure blacks and stunning highlights you mentioned. We are also glad you're experiencing the power of our XR Processor, which intelligently enhances color and contrast in real-time to ensure every scene looks phenomenal and lifelike.

Thank you for trusting Sony.

Best regards,
Dominick

Hi kivakus,

We’re thrilled to hear you're so happy with the price and performance of your new Bravia 8! It’s great to know you’re enjoying the premium OLED experience and that you found such a fantastic deal.

Thanks for choosing Sony.

Best regards, Eliab

Hi RichardG,

We truly appreciate your loyalty and recommendation! We are happy to hear that you consider BRAVIA to be the best on the market and that the XR8B OLED was worth the investment for you.

Thanks for choosing Sony.

Best regards,

Eliab

Hi VondaF!
Thanks for sharing your review! We are thrilled to hear that you’re having such a great experience with your new K-65XR8B TV. It’s awesome to know that the picture and sound are hitting the mark for you.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi BretM,

That is wonderful to hear! We are delighted that you are enjoying your BRAVIA XR8B OLED TV and appreciate you sharing your positive experience with the sales representative at the Best Buy Metairie location.

Thanks for choosing Sony.

Best regards, Eliab