Customer Ratings & Reviews

Hello Jerry,

Thank you for choosing Sony!

We’re honored to hear that you appreciate the excellent picture quality, competitive pricing, and seamless purchase and installation experience of your K65XR8B TV. Thank you for your positive feedback.

Best regards,
-Fred

Hi jjirish! It brings us great joy to hear how much you are loving the picture and color on your BRAVIA XR8B!

The XR8B comes with our premium Acoustic Surface Audio+ technology. The screen itself subtly vibrates to become the speaker, so you get sound that comes directly from the on-screen action for a truly immersive and cinematic feel.

Thank you for choosing Sony!
Best regards,
Estefany

Hi TroutBum,

Thanks for the awesome review! We're immensely pleased to hear that your upgrade was a success. It’s great to know you're experiencing the full power of the BRAVIA XR8B for movies and sports. Our XR Processor is specifically designed to recognize the picture on the screen and enhance elements like color, contrast, and clarity in real time. This means you get stunningly realistic picture quality for everything from the most cinematic films to fast-paced game-day action.

We appreciate you choosing Sony and hope you continue to enjoy every viewing!

Regards,
Dominick

Thank you for your fantastic review, Justin!

We are so pleased to hear that you are enjoying the great sound and picture quality of your new K-65XR80B television. It's rewarding to know that you are happy with the noticeable upgrade.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi JeromeO,

We're delighted you're enjoying the outstanding picture quality and immersive sound of your BRAVIA XR8B OLED. We appreciate your suggestion regarding the number of HDMI ports, and we constantly evaluate customer input for future product development.

Thanks for choosing Sony.

Best regards,
Eliab

Hi BuckieM,

That's fantastic to hear! Thanks for sharing your experience with the BRAVIA XR8B. We're thrilled to hear you're enjoying the TV's performance and the setup went smoothly.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi IngridNilsen,

Thanks for sharing your positive experience with your new BRAVIA XR8B. It's great to know you're enjoying the picture quality and the setup went smoothly. And knowing that you're happy with the screen size is even better!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi GregN,

We're so glad to hear that your Sony BRAVIA TV has impressed you with its stunning picture quality and effortless setup. Thank you for your fantastic 5-star rating—it truly means a lot. The vibrant visuals and intuitive design make it easy to enjoy brilliant entertainment right from the start.

Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.

Hi Hill!
We appreciate your feedback. It's a truly pleasure to learn that the picture quality and features are working so well for you.

The BRAVIA XR8B brings elevated design, pristine OLED picture and cinematic sound.

Thank you for choosing Sony!
Best regards,
Estefany

Hello Piru484848,

Thank you for choosing Sony!

It's a true pleasure to hear that you’re enjoying the K65XR8B TV and its outstanding picture quality. We’re also glad the price point was just right for you. Thank you for sharing your positive experience!

Best regards,
-Fred

Thank you for the glowing review, JeanH!

It is wonderful to hear that you have been enjoying your k65xr8b over the last few months. We are thrilled that the visual quality has provided such an incredible experience for you! There is no higher compliment than hearing that you plan to buy another Sony in the near future.

Thank you for being a part of the Sony family!

Best regards,

Gus, Sony Social Media Team

Hi PhilipH,

We are thrilled to hear that you are super happy with your new BRAVIA XR8B OLED! We take great pride in our BRAVIA lineup, and it’s wonderful to know we’ve met your expectations.

Thanks for choosing Sony.

Best regards,
Eliab

Hi NitinJ,

Thanks for the wonderful feedback!

It's fantastic to hear you feel the BRAVIA 8 is the best OLED on the market—what a compliment! And to hear that you purchased the 75" model as well is truly rewarding.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thank you for the fantastic review, ThomasJ!

We’re thrilled to hear you’re impressed with the bright, vivid picture of your new Bravia 8! It’s also great to know the sound quality is standing out to you and that you were able to take advantage of that $200 discount. We love a good deal on premium tech!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi Billt,

Thank you so much for the 5-star review! We're thrilled to hear you're loving the Sony BRAVIA XR8B and that the on-site team was so helpful. We work hard to produce great products and your feedback is a testament to that. The BRAVIA XR8B is a fantastic choice, known for its exceptional picture quality thanks to the XR Processor and OLED technology which creates a real cinematic experience.

Thank you for choosing Sony!

Regards,
Dominick

Hi PatriciaH,

Thank you for your 5-star review! We're honored to hear that you love your new BRAVIA XR8B! It's fantastic that the clarity and vivid colors are making your viewing experience so enjoyable. We put a lot of effort into creating a picture that truly brings content to life, and your feedback lets us know we're on the right track.

Thank you for choosing Sony!

Best regards,
Dominick

Hi StephenF,
We are thrilled to hear that you are enjoying your BRAVIA XR8B! We are so grateful for your feedback.

We are really proud of our XR Processor, which helps to deliver perfect colors and a smooth picture, even with fast-paced action.

Thanks for choosing Sony!
Best regards,
Estefany

Hi HarryO,

Thank you for sharing your feedback regarding your new Sony BRAVIA XR8B OLED. We understand that when you choose a Sony OLED, you expect nothing less than industry-leading clarity, and we want to ensure your setup is optimized to deliver exactly that.

To help you achieve the sharpness you're looking for, we recommend exploring the TV's extensive customization settings. This model features advanced processing that can be fine-tuned to your specific environment and content. You can find a detailed step-by-step walkthrough on how to adjust the picture clarity and sharpness in our official Help Guide here: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

Additionally, because this is a high-performance 4K display, the quality of your input source and hardware is vital. If you are using an external device such as a cable box or Blu-ray player, we highly suggest using a certified High-Speed HDMI cable to ensure the signal isn't being throttled. Furthermore, verifying that your source content is broadcasting in 4K resolution will ensure the TV isn't forced to upscale lower-quality signals, which can sometimes impact perceived clarity.

We appreciate your support and thank you for choosing Sony!

Regards,
Dominick

Hi Diane!
Thank you for your feedback. We are pleased to learn about your experience with the K-65XR8B.

We appreciate your honesty regarding the sound performance. Here are some recommendations to improve the sound on your TV:

-Explore the TV’s built-in audio settings. Try changing the equalizer or selecting different sound modes (like Surround or Voice Zoom) to find the best balance for your preference.
-Connecting a quality soundbar or external speaker system can greatly improve the audio experience, providing richer bass and clearer dialogue.
-Make sure the TV is positioned in a way that sound is not obstructed by walls or furniture, allowing sound to travel freely.

Thanks for choosing Sony. We hope this helps!
Best regards,
Estefany