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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 247 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality and impressive OLED quality of the 65" Class BRAVIA XR8B OLED 4K HDR Google TV. Reviewers find the television easy to set up and are impressed with the deep black levels. However, some customers have noted that the brightness may be too low for certain room environments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 247 reviews
  • Rated 3 out of 5 stars

    Terrible treatment by management

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How about a TV and was dissatisfied with the picture. I returned it. The sales staff is very helpful. However, the management staff had major issues. I spoke with a man about returning my TV and he became very belligerent very quickly with me. I was not angry with him at all. He had no reason to talk to me that way. His coworker at first would not allow me to return the TV either and then he relented it, and I returned the TV and bought another one. I don’t know the manager’s name, but he worked at the Chattanooga store if someone called me I could give them a description of this man, but he was very very hateful to me and I probably will not buy another TV there. In fact, I went to electronics express and bought my TV and I’m very satisfied. It’s ridiculous how I was treated at this store by the manager.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE’s Sony Bravia, 65”.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much enjoying my new SONY BRAVIA TV. It was a great purchase. Hope to add an all in one sound bar soon. Sales people at BEST BUY in Wilson,NC did a great job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GCE1,
      Thank you for sharing your great review of your new Sony TV K-65XR8B! We are delighted to hear that your new TV was a great purchase.
      We think adding a sound bar is a brilliant idea for completing your home theater setup!

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Super awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. It was worth paying a little more for the Sony as it is phenomenal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimH,

      We are beyond pleased to hear that you find your new BRAVIA XR8B OLED TV to be worth every penny!

      It is wonderful that you are impressed with the OLED picture quality, which uses over 8 million self-lit pixels to deliver the pure blacks and stunning highlights you mentioned. We are also glad you're experiencing the power of our XR Processor, which intelligently enhances color and contrast in real-time to ensure every scene looks phenomenal and lifelike.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60" fits nicely on our fireplace raised hearth. Have not used the fireplace for last 35 years. Now we use a DVD that has fireplace moving videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 360Texas,

      We are excited to hear how perfectly the 65-inch model integrates with your home environment! What a brilliant and charming use for your new display—we love knowing that your new Sony is providing a beautiful, ambient virtual fire. Thank you for sharing such a creative and delightful experience with us!

      We appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony has the best !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound without a soundbar but would add one for surround affects ! Great Best Buy price and excellent customer service as always.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayL!
      Thank you so much for your feedback! We are really happy to hear you’re enjoying the picture and sound quality of the K-65XR8B. Adding a soundbar is a great idea to enhance the surround effects and take your audio experience to the next level.

      This model offers vibrant 4K HDR visuals and smart features like easy streaming access, making it a fantastic choice for your home entertainment setup.

      We appreciate your decision to go with Sony!
      Kind regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great buy at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is clear, not too bright and the sound has excellent quality. The sales people were most knowledgable and answered all mu questions thoroughly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Netgear!
      Thanks so much for sharing your feedback about your new Sony TV.
      We are delighted to hear that the clarity and excellent sound quality of your K-65XR8B are standing out for you.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    65 inche Sony tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony is the best TV to buy. Great picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VondaF!
      Thanks for sharing your review! We are thrilled to hear that you’re having such a great experience with your new K-65XR8B TV. It’s awesome to know that the picture and sound are hitting the mark for you.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony for Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price during Black Friday weekend sales.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WaddellS,

      Thank you for choosing Sony!

      We’re excited to hear that you are pleased with the K65XR8B TV, especially with the value it offered during the Black Friday weekend sales. Your feedback motivates us to continue providing quality products that deliver excellent performance and great value.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand of tv on the market. Spend the extra money and buy Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardG,

      We truly appreciate your loyalty and recommendation! We are happy to hear that you consider BRAVIA to be the best on the market and that the XR8B OLED was worth the investment for you.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Very Happy with purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv and the price was excellent. Best Buy always proves to have the best deals.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kivakus,

      We’re thrilled to hear you're so happy with the price and performance of your new Bravia 8! It’s great to know you’re enjoying the premium OLED experience and that you found such a fantastic deal.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The quality is amazing. Perfect for video games!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NayeliV,

      We are beyond pleased to hear that you are finding your new television to be perfect for your gaming adventures! It is fantastic to know that the amazing picture quality is bringing your favorite titles to life.

      This model is packed with specialized gaming features like 4K/120fps for incredibly smooth and fluid movement. It also supports Variable Refresh Rate (VRR) to eliminate screen tearing and Auto Low Latency Mode (ALLM), which automatically switches the TV into a high-performance mode to reduce lag the moment you start a game. We are thrilled that these technologies are helping you stay ahead of the competition!

      We really appreciate you trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales rep at best buy great tv would visit and recomend the veterans metairie location

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BretM,

      That is wonderful to hear! We are delighted that you are enjoying your BRAVIA XR8B OLED TV and appreciate you sharing your positive experience with the sales representative at the Best Buy Metairie location.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony 65" Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Took some time to set up but works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SMOC,

      We are pleased to hear that the BRAVIA 8 is working great for you! While we understand the setup process can take a moment to perfect, we are glad to know the results were worth the effort.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    OLED Goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rich contrast that make it an incredible upgrade from my previous TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic feedback, Ryan!

      We are thrilled to hear that the K-65XR8B has been such an incredible upgrade for your home theater! It’s wonderful to know that the rich contrast is standing out to you—we designed this model to deliver that deep, cinematic realism that truly brings content to life.

      Thank you for choosing Sony for your upgrade. We hope you enjoy many more movie nights on your new TV!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this tv is amazing. And programming is very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngelC,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the amazing picture quality and user-friendly programming of your K65XR8B TV. We appreciate you taking the time to share your experience and hope your viewing continues to be exceptional.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    65" sony 8B

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy hook up Sound bar hooked up auto. and my old sony remote works with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie,

      That’s great to hear! It’s a major win that your soundbar paired automatically and your old remote still works perfectly via BRAVIA Sync.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    New Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture with very little adjustments. The colors are more natural than with the LG.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenfW!
      Thanks for sharing your experience! We are delighted to hear that the K-65XR8B offers easy setup and great picture quality with natural colors that stand out.

      This model is designed to provide vibrant, true-to-life visuals with minimal setup, so you can enjoy your favorite content quickly and effortlessly.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Remodel upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options at reasonable prices. The rep did a great job explaining different options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottS,

      We are beyond pleased to hear that you found the BRAVIA XR8B offers great options at a reasonable price! We aim to deliver exceptional value and performance in our TVs. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Top quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the quality and great service, the staff was really helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnmikkoO,

      We're delighted to hear you're truly loving the quality, especially the combination of the perfect blacks and vibrant colors of the OLED panel with the advanced processing power of the XR Processor!

      Thank you for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Raymond C

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Tv great choice that I bought would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, RaymondC!

      We are so pleased to hear that your new BRAVIA 8B was a great choice and that you would recommend it! Customer satisfaction like yours is the best feedback we can receive.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global