Customer Ratings & Reviews

Picture quality is great no problem there. I have always gone with Samsung TV's and will probabbly not buy another Sony. Bought in Nov 2016 and over the last year the TV guide no longer works will be up to 30 seconds to change channels this is with the OTA antenna. Will be on one channel and TV will just turn off. When you turn on the TV will take 2 minutes bore it will turn on due to the spinning icon like its the first time you turn on the tv like it's in the setup mode.

It is big and sound and picture is Ok, but smart hub is really slow and freezing up pretty often. For some reason no voice control on the remote that comes with the TV but seems like the function by itself is supported.

After 2 weeks had vertical lines on screen. Didn’t purchase optional BB protection plan so had to defer to Sony manufactuer warranty. Sony said model was no longer available and sent comparative model.

To me this is an okay tv. I was not too impressed with the color and options. I honestly expected a little more from a Sony 4K tv total mid range tv better than most and clearly not the best.

Good purchase at the time, but shoddy screen material deteriorated where the slightest touch would leave small imperfections on the screen that cannot be fixed.

I was all excited to buy a 4K TV… Picture just looks the same to me as any TV. Really? I don't get the hype....

Bought this tv and only keep it for a short time. I was not impressed with the picture clarity, and the contrast on the tv was really lacking.

works great!! Its big, great pixels!! Picture is clear and sound is booming!

I bought this but returned it for a Samsung. We had it for about a week and wasn't crazy about it. The picture was ok but not what i was hoping for.

Upon opening the package, there was damage to the screen...a white dot in the middle of an average picture. Nice product for price point

Great picture but from time to time it will disconnect from the WiFi and I'll have to shut the TV off for a little bit then reconnect.

Was a great tv when it was working. Unfortunately only lasted 5 years. Back light and board issue. Would cost over $500 to fix. I guess they don't make them like they used to. Will be buying a new TV, not sure if I will stick with Sony.

Not hating this but not super happy with it. Has some graininess at times which we were told would not happen. Over all an ok tv

On the surface this tv looks good but once you start watching the background is not clear . I returned for the top Sony model which was $500 more and should not have been cheap in the first place . The better model is really great . Plasma tv's are still better but you can't buy them anymore .

I had to return this tv because I already had the mount installed above my fireplace in the perfect location, but the mounting bolts holes behind this tv are not in the middle of the tv, they are towards the bottom. This made mounting impossible with my currernt mount because it lifted the tv too high. Just fyi if you already have a mount installed and would like to keep it there.

It is almost impossible to do screen mirroring with this "smart" tv. Actually it was never successful to casting

We bought this tv in July 2017 and already the tv won't power on. This is a terrible design for the power cord because you cannot buy a new one if that is the issue. The cord is connected to the TV and doesn't allow it to be exchanged out unless you probably have a service call. We did not have any issues overall with the picture or internet connection. HDMI and outlets worked fine. But the big problem was we decided to turn it on and it doesn't power on. This should not happen so soon with a Sony. We have had Sony TVs before and still do have 1 with no issues. Because this is out of warranty now and our mistake for not buying a protection plan we need to buy a new tv. I was originally going to buy Samsung since we have another Samsung as well and love it. Back to Samsung it is. Sorry but not even 2 years and we need another one. Very frustrating and this is the first time I can remember writing a review about a product.

Picture was good, did not like the sound, returned unit for another band

At the store , watching a sport event was different than at home. Just a regular hdtv. It is only a big one.

The picture quality of this TV is inferior to the sharp aquos that I was replacing that was 5-6 years old. the 4k capability is currently pretty useless as most content is not projected in 4K. when we went to Netflix to see 4K images we did not see any enhancement to the picture quality. we are returning the TV and are very disappointed in geek squad customer support