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Customer Ratings & Reviews

Your price for this item is $259.99
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Customer reviews

Rating 4.7 out of 5 stars with 1315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850F Series 4K UHD TV for its exceptional picture quality, with many describing it as the most beautiful they've ever seen. The TV's easy setup process is also widely appreciated, making it user-friendly for all. While some users have concerns about the remote control syncing and contrast levels, the overall positive feedback on the TV's picture quality and user-friendly features make it a popular choice among customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,315 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing and it was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were up to buy an OLED, being expensive we went with this one. Best choice we made so far. Amazing picture quality, built-in google assistant. Most importantly it's an Android TV, so a ton of apps and games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart TV system easy to use and good image

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this ti replace my old LG TV and am super pleased with this TV. Has great quality and great motion rate. Didn't even have to set up the sync for the words to match mouths, it did it all perfectly. Has Android software making for a great user environment with lots of apps and features.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great TV and Service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality from SONY. The 4K is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it has been only about a month since installation of this new Sony 65" 4k TV but am very pleased with the picture quality and have not had any issues to this point. By the way being a member of the Total Tech Support has great advantages that can be used over and over and it ends up paying for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't believe how bright and beautiful the colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is the best TV I have ever bought. The brightness of the colors are excellent to see. I know I will receive many years of enjoyment to watch movies and other shows. Thank you! Also the young man named Steven was so informative and he explained in details about this TV and that is why I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about two weeks now and I’m very impressed with the picture and the sound quality I purchased this for my new house which I haven’t moved into yet but want to make sure it was working

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great reception/picture. Looks nice too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the new Sony is working out very well for us. purchased it to replace a 6 month old 65" Samsung that was riddled with problems that apparently couldn't be fixed. We're hopeful that the Sony will serve us "problem free" for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great for what you pay for. The up converter inside is great, but could be better. In their upgraded model the up converter uses insane technology that runs you an additional $700. It changes the image but that's a lot for the one feature. Nothing against best buy, that's a Sony review. All in all a great TV though for gaming and watching Netflix. Not big on the apps or cable so I can't speak much there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV has a great picture for the price paid. It has the option to hang on the wall or sit on a stand. The TV has many input/output ports so just about any type of equipment can be used. Word of advice: consider purchasing a sound bar with TV because the sound from just the TV itself is sub-standard.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on a black Friday special. Perfect tv for the price I paid. Beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, it is Great. The clarity and Awesome pictures it displays are amazing. My only complaints when the showing calls for it to be white in advertisements and shows but mostly white, it is to bright, in a dark room it almost lights up the entire room. Very bright, somewhat annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing TV, but you need to reboot it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture is way better than anything we have ever had and I really like the amount of applications avaiablle. My two complaints are: 1- You have to reboot the TV about once a week to keep things like Netflix working (talked about in forums as well) 2- Android TV does not have the same catalog as the typical Google Play marketplace so apps like Xfinity and Discovery Go are not present

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with the tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a bit of a novice with electronics, but I am very happy with this Sony tv so far. Still figuring out some of the features, but for now it does what I need. Great picture and I think the sound is quite adequate. I graduated from a 10-12 year old DLP so this is a super upgrade...lol.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Left Samsung for sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were always Samsung TV people for the last 15years. We finally tried a Sony after being at a relitives house and watching a movie. The sound and picture quality is amazing. We will forsure be Sony customers from here on out. Way to go Sony for bringing your focus back to TVs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is consistently the highest rated TV, and this one doesn't disappoint. However, not all stations have the really, really high quality picture on the display in the store, even when the station is in High Def. I can only assume that this has to do with the way that the program is broadcast since some stations and programs come through crystal clear. Very good product overall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 65” tv is wonderful but needed help from Best Buy. Didn’t really understand time frame for warranty and geek squad help. Wish I bought into both. Tv needs calibration and update and I am not techy savvy. My advice: buy warranty and geek squad offer. Awesome tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the best picture and sound of any TV we have had. I would have given it a 5 star review, but unfortunately I find it hard to use sometimes. It is not as intuitive as the Samsung. I tried to hook up a USB keyboard to both the Samsung and the Sony. The Samsung just took off and worked! I never did get it to work on the Sony. I know it will, but I got frustrated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colorful and clear picture. Finally the picture went out on my 20 year old 35" tube T.V. The picture is much more clear than the old T.V.

    I would recommend this to a friend