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Customer Ratings & Reviews

Your price for this item is $359.99
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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 4,571 reviews
  • Rated 4 out of 5 stars

    Good picture/buggy OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture with vivd colors. Surprisingly buggy OS that is slow, and a bit confusing. Lots of buried settings which need to be hunted for to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sales staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales staff was very helpful and quite knowledgeable about the product I was interested in, thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV & Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to assemble and set up. Picture upscaling is better than expected and the 1080P movies looked great. Sound form the tv speakers not as bad as reported but a sound bar is still a must have. Have not used the full 4K features but am looking forward to it. Sony did it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution on the screen is great. We looked at other tvs but so happy we settled with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited until it was on sale, and so glad I did! Worth every penny, even if i had paid full price. Fully customizable picture, so you aren't watching the "reality television" version of everything. Deep blacks and great clarity. No shadows or lag. Extremely happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is not a budget TV. With that out of the way, the price I paid feels like a steal. The clarity and color of this TV make my other (LG) 4k look like it's only 1080p. Sound quality doesn't blow me away, but it is competent. The resolution, refresh and HDR is where it is at though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this tv has no manual...to speak of....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has no manual....I couldn't figure out how to add apps for it so I had to call a friend across the county. It would seem that Sony should provide some basic instructions with an almost $2,000 t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV has an awesome picture. I guess the only t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had always been with Samsung but changed to this Sony and are very happy with it. Great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Living Room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture with factory defaults. Using with over air antenna, DirecTV, Sony 4k blue ray, Fire. Have not explored optimizing picture yet. Off angle viewing is excellent. Sound is adequate, better than expected given other reviews. Only quibble is input menu shuts off too rapidly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I never received the one month free sling subscription with my TV that was mentioned in TV AD.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the picture quality of my Sony X 900E. Took me a while to set it up and get in in the right mode for best picture. Now that I have it up and set up correctly I love it. Still have to figure out how to use one remote to control everything including the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one Sony 65" TV last Black Friday for less than $1000. It is a previous version. Then my uncle came to visit us and he was impressive with the TV, its shapness and color. I decided to buy him as a gift as he is moving to his new house. I believe he would be happy wirh this give.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a beautiful picture. I am very happy with my purchase. I really like the fact that net flix, Amazon prime and other apps are built into the tv. No need for a fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase......................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic clarity and picture. Very user friendly. Color saturation and resolution is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voices are clear and the sub woofer brings out hidden real-life sounds during action movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect however there is a slowness that’s a little frustrating... I am also having issues casting to this device from iPads, iPhones, and laptops

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV for a Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a great addition to our home. The ability to send video from our Phones and computers has been fantastic. We can stream our favorite music or music videos during parties or turn on Netflix in seconds when we want to chill. The picture has been excellent and 4K HD on Netflix looks crystal clear. My only complaint is that the sound is pretty weak. We’re definitely going to have to get additional external speakers. All in all a great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV for bright rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a living room with large windows that let in a lot of sunlight. I went with this TV to compensate for the light in the room and could not be happier. It was an easy setup with a Xfinity cable box and Sony sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order was handled quickly and efficiently. We are very pleased with our online order experience

    I would recommend this to a friend