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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the best converter to make regular TV look better. It has the ability to show 4K pictures of absolute quality. I am glad I spent the money for this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we have bought a Sony tv and I have to say the picture is fantastic. I feel sometimes that the people are in my living room. Such good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was back-and-forth between a few 4K TVs and am thrilled that this was the final choice. The picture and refresh rate are great - even regular HD content looks awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV but a little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get TV at a very good sale. Wanted a second unit and prices had already gone up. Beautiful picture, light weight and easy to set up. Enjoying a great picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Picture & Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the quality. Just wish I bought it some where else, worst customer service by the manager.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 4 year old 60" Sony, which moved to another room in the house. The old one is a great TV but this is even better. sound is improved and picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV's are on a completely different level. This TV is just as good as $2500-$4000 LG OLED TV's. Don't overspend when you can get this Sony 4K for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at the Samsung’s, the color was not realistic. The Sony double feel represents the color perfectly. We are extremely happy with the tv and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. Searched and found Best Buy had best price and I could take it with me.They even opened the box and inspected it before I left the store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my understanding this is the best mid range 4k tv. Rtings.com has a lot of good info if you are deciding between a couple different ones. This one has a great picture, now I'll just wait until sports are broadcast in 4k. Hopefully by the time that happens this tv will still be awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our sony. It has performed wonderfully. The picture quality is great alond with all the apps that came with it. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks incredible. We were looking for the best TV that wasn't the OLED, and this one definitely wins. It looks just as amazing at home as in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the price compared to spending a whole lot more for an oled. OS system could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd time to purchase a Sony, both very similar models. We love how user friendly it is & it was a simple setup. Picture & sound quality are also great!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my daughter and it shows so much more in detail and color. A step up in viewing movies and the cost was reduced for floor model so very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. It has a great picture with sharp colors. Only thing I wished was it had legs instead of a stand, that way the sound bar would sit under it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Sony TV at Best Buy. I ‘m satisfied with Best Buy ‘s service and the price is very reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, my only problem is that when I turn it on, it will turn on my connected home theater as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away by the quality of the picture. Sound is exceptional, voice activation is convenient. Remote lag annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display and skin tones are fantastic. There is great color even though there isn't much 4k content . Definitely recommend this tv. No issues with sports action.

    I would recommend this to a friend