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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Holy cow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never seen a picture so clear and so crisp in our home!! So glad we spent the extra money on this TV, it's been a great addition to our family room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing many tvs in store and online, this one had the best picture. I waited for a sale and saved a few hundred dollars. Overall, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv we've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Netflix and Goggle buttons on the remote. The HD picture is great. I like the fact you can hit the microphone button and sat where you want to go.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Excellent until it broke

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved watching this television. Great picture, and, with the added sound bar, the viewing experience was fabulous. We purchased the tv in June, 2017 (just over two years ago). Today it died. Large green and pink horizontal bars and the remote wouldn’t work. Unplugged it, Did a hard reset. Broken! What’s worse, Sony wouldn’t help at all. Best Buy is sending someone to trouble shoot the problem. But, since it’s out of warranty, I am going to have to pay if it can be repaired. I’m glad Best Buy is trying to help me. Because Sony doesn’t care. DONT BUY A SONY PRODUCT.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Everything was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was good. They were to come back to do my other TV but never has contacted me back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and clarity of the picture. Also found the sound quality to be adequate for normal watching. (Without getting an additional sound bar)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great quality. Haven't had a single issue. Great for playing videogames on or just watching a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Bravia 3 months ago, and am completely satisfied with it. I watch a lot of hockey and it looks great. Picture and sound are out standing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4K TV shows true to life colors. The picture quality is sharp--blues are true blue--the color of the pacific ocean is true color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This Sony has a phenomenal picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice going with this Sony... Purchased the 65 inch. The picture quality, look... pretty much everything about the tv is well liked and enjoyed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best HD TV on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best HD TV's on the market at this price point. The picture is sharp and clear from any angle and the colors are full and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new tv. It has the perfect picture and the new sound bar makes it a hit for the whole family! I have already recommended to a close friend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi terry, We're always looking to make Sony better. Thank you for sharing your feedback with us. Good to know that you appreciate the more natural and realistic picture on the screen. Have a wonderful day! -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. The picture is fantastic and sound is great as well. The clarity and color is unmatched. The updates are good and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony XBRs are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is stunning and SONYs are so much better than the other brands. I worked TV sales and service for 5 years and SONYs have the least # of problems

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    moving to new house need new tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been sold on Sony TVs and this is my second purchase of a 65inch Sony -great picyure and goes wonderful with my surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has the best picture with the 4K but if something isn't programmed as 4K it still tries to get a better resolution and makes everything look great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install great picture and good sound all by itself. Then connected to my surround system. Even better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb Quality LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a high end plasma screen and was concerned I might lose picture quality. Not so. This is a superb unit. Still marvel every time I turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tuff decision to get this Sony TV, did a lot of comparison with LG & Samsung. Decided on this one as the picture just seemed to be the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV great features & not overly bright to hurt the eyes. I compared the pictures with Samsung & Vizio but the quality is better in Sony.

    I would recommend this to a friend