Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Very clear picture and lots of other great features! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    what a great TV

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture and color are great the best tv I have ever had

    I would recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Nice deal

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but glare from lights can be distracting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Didn't last 4 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Model 900e after reading reviews and advise from Best Buy representative. Although the picture was very good, the TV totally quit working after 4 months and had to be returned. Sony Customer Service chose not to repair and will send a "reconditioned TV" after only a phone conversation for a 4 month old TV, and was told it would be at least a week before that was likely to happen, an if I didn't pack up and send the broken TV back within 7 days that I would be charged full price of a new TV for The "reconditioned" replacement. Disappointed with whole experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture on TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is everything we expected. It has a great picture and is exactly what we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just an awesome picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed several 4K TVs and ultimately decided the Sony was perfect. And it is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever brought.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest bang for your dollar. The best picture I ever had in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture for Mid-Range 60"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice - picture looks great - it is well packaged and light and easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gea64, We are glad that you appreciate the picture quality of your television.Thank you for the positive feedback.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was easy to set up and use. Picture is very clear. Extremely pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv and picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. love sony products. I have 2 the sony's already. Only tv's I will buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV it is everything I was hoping it would be. Great picture and features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly sharp picture...lot of apps pre-loaded...easy to use remote control!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top of the line picture at an affordable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Ultra 4K picture quality and even std 720 HD television is sharper!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing ,,, sound is good; your going to want a great sound bar ..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for not a very tech savvy person! Very simple set up and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best for home theater!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Till this day I enjoy it's quality color motion and cinematic view!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best television I've seen it has a fantastic picture with great colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    wow what a picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture movies or sports does not matter also with a live football mode

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has nice sharp clarity and colors. We purchased second TV of same make and model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is fantastic, and 4K blue rays are even better!

    I would recommend this to a friend