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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the Xbox one x and ultra HD Blu-ray movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV great picture best to ever TV for price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and super easy to set up. LOVE IT!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV about six months ago. So far, no problems and it has an excellent picture for it's specs. The GUI is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, nice picture. No problems after 2 months

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Sound and picture is perfect. Love my tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Tv during the Black Friday in July sale. Spent $1999.99. Less than a month later the Tv dropped another $200. Best Buy price matched. Love Best Buy for that. I got this after reading reviews on the lower end models and their processor being slow. I'm not certain how slow they are but this TV definitely has its moments. This is an Android TV so I have Kodi installed and likely adds to the slowness. All 4K content looks dope. I use this for watching movies and mainly gaming. I'm able to connect my XB360, XB1, PS3 & PS4 with no problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi theGOAT0187, We are glad that you enjoy and appreciate the functions of your television. The slowness issue of the TV is related to the software update to the enhancement of the TV features. Is the software version of your television is PKG6.2648.0065NAA? If not, you can check how to update the software from this link:https://us.en.kb.sony.com/app/answers/detail/a_id/40952.
      Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony best picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t best picture and clearity I seen for my money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great, for movies and gaming looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My husband couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & sound, for both of the tv's we purchased

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv sony I like is the best quality nice sound image

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Wish I had stuck with Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My past three TVs were Samsung and I wish I had stuck with that. Picture on this Sony is fantastic but everything else that runs it is sub par. Have had it for almost three years now and spent much of that time dealing with weird power issues, particularly it not turning on without it being unplugged and plugged back in, then sitting through its boot up procedure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is everything and more. I really like the picture!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, lots of features. Clarity and colors are awesome. Unfortunately only down side is the wash up blacks when looking at the tv at an angle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A BEAUTIFUL IMAGE, EASY TO USE INTERFACE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up and iNCREDIBLE picture quality. rocks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful TV. Very nice style. BEAUTIFUL picture.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent TV for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is a steal for the price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Love back up light. They delivered on

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Sony TV, picture is beautiful. The only issue is the compatibility with my Bose 300 Soundbar, still working on that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    View is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and vieweing for the money. Happy customer

    I would recommend this to a friend