Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv is ahead of my cable programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the curve and the Sony X1 the Sony X1 is better but the curve looks larger great price I love this store

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Good colors. It is a bit expensive tho. There are cheaper ones that would be just as good I'm sure

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is outstanding. However remote sensor is weak and has to be directly pointing at tv to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old 50" Samsung plasma HD tv. Decided it was time to upgrade after buying a new receiver. TV works great and it is definitely lighter than my old tv (along with being thinner). I got it for a very good price during a sale and cashed in on all of my gift cards.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an older tv. The picture quality is unbelievable, and the pre-loaded apps are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size angle and picture of this TV! A little on the expensive side but such is life with a primo TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chango, Good to know that you are happy with your purchase! We appreciate your feedback. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. No manual to teach you how to use "smart" features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe the best TV available at this time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've looked at OLED's and all the top offerings and for the money, this is the set to buy. Loved the one I bought for my rec room so well I had to buy another to replace the living room TV. The upscaling of 1080 content is better than any other I've seen. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    our first 4k TV - great color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the TV, tried 2 different sound bars - switched back to old Bose stereo for sound (worked better). The color is great and the Geek Squad as well as the employees were very helpful as we had to go back to the store several times and have the Geeks out here a couple of times due to the fact that one of the channels was not in sync with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product and universal remote suggested by installers is so easy to use! They were so efficient and knowledgeable and patient!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good but not great. Some of the menus are a little difficult to use, overall the TV is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi djedisfred, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good picture and user interface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture and user interface, but more expensive than Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV excellent picture the only thing I don't like is the speakers are not good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the picture. The sound is not the best but I am using a Bose system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good 4K, very slow menu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a moderate amount of research prior to purchase. All B.B. Service recommended it. 4K looks great but cable tv doesn't look great at all. Pretty upset about that. The worst part about the tv is the menu for apps and picture type is terrible. First week it worked okay at best but third week now it has slowed down even more. I was a Samsung fan and now it's too late to return. If you really want Kodi it's not worth it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevo, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    Excellent tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product however be sure to install where there is no glare in the room. Huge prob for us!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of image pf my tv but the but the connection to the internet can use some work

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on our new TV is amazing! Love it! It has brought our family together watching television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great t.v

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This t.v is worth what I paid for it. It has an amazing picture and looks great in my home!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would totally buy this TV again. The apps it has are a tad slow but nothing unlivable. I love the center stand it works with my furniture. This was my first higher end TV purchase and even with high expectations I’m still happy with it.

    I would recommend this to a friend