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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,easy to set up, and fits the room perfectly. I wouldn't trade it for anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Picture and Sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is not as pure looking as the display in the store. I believe this is due to the fact that our DVR for our Directtv is not a 4k to match our tv. unfortunately our provider did not recommend upgrading at this time as they have issues with their 4k equipment and most channels are not 4k yet. This is a good lesson when shopping the best products, do your service providers have the equipment to let the product shine?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research for almost a year to finding the right tv. When I went to my local Best Buy I was shown the difference and similarities between this tv and a Samsung. Turns on this one had a little more!! Love watching my sports in 4K mode

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially looking at the Samsung qled, but for the price this was the better tv choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like this tv, first it turns on very quickly and second the pic quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Panasonic plasma to Sony 4k led great picture and colors, 2 mo old working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity and sharpness is wonderful. Enjoy watching 4K on Netflix and u tube, wish there was more 4K programs on regular tv. We had a 3 year old 55 inch 4K Sony that we moved to our bedroom when we upgraded to this 65 inch Sony. Very happy we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony " is great for movies with its full-lit screen. It pairs great with the Sony sound bar, which makes all the difference! I wouldn't suggest getting the TV without a sound bar since the TV is so thin, it has little to no room for nice speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent tv for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is fantastic a great size for our home,but the picture almost takes your breathe away.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I own today. What more can you ask for 4k hdr with android it's a wrap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techical Support Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this sales lady was the most knowledgeable person I've ever had the opportunity to work with. She had an answer for every question she was asked and the most pleasant person to work with. I'd asked for her again when I go back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting this TV for a while so when the new model came out I jumped on it. I've been buying Sony TVs for a long time and they are awsome. Sony has the best white color. Some of the other brands, the whites are kinda gray. 4K is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What an amazing tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously love this thing. The specs on it are absolutely killer!! After getting it hooked up to my ps4 pro (and thats the only veiwing i do on it) and setting all the bells and whistles...I'm just blown away! Don't forget the 4k HDMI cable tho, hah! Not sure why my sound bar kicks on and off even if the tv is off. I assume it's simply due to it not being a Sony sound bar. All in all, fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest big tv..my husband loves it...enjoys it wen he is home after being on road workin...Hard work n comin home to enjoy his new toy with his game too.cant miss any of it...he cant ask for more since he really wanted a bigger tv!!☺

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sluggish at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great but the remote has a tendency not to be responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Samsung originally but exchanged for this Sony. Very pleased with this decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AC10,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better TV than 850E series one but OLED is better than this & more pricier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a year so far without any issues. Would recommend a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the biggest tv that I could fit in my 57" console and this tv just fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice for a mid range UHD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is everything I was told it would be. I did a lot of research and everyone turned to the Sony 900e as the best overall pick in it price range. I love it! It was recommended to me by a friend and I have been passing it along.

    I would recommend this to a friend