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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color quality on this TV is amazing!! Love the built in apps!

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, smart operating system could be a little better, Apps crash

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony and all have been great.The picture is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Good for my living room and great picture for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not much not to like. The picture is great out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. still a little pricey. Nor to much 4k out there

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv but doen't do all the salesman said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but doesn't do some of what the saleman said it would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing but praise for this et. Blacks are awesome! Menu and set up are easy to navigate and intuitive. As always with SONY TV, sound is not good out of the built in speakers. Sound bar is a muct

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mid level tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good tv but it does lagg and the sound is terribly low

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    TV Screen developed dead pixels - Sony Says Normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't Buy SONY TV - They are making defective screen panels that don't last, and per SONY Customer Relations, some dead pixels are considered "Normal". They also advised this is in their Warranty language. I purchased a Sony - 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR in April of 2017, and in July of 2018 I noticed a black spot on my screen and I thought it was a bug, so I got up to shoo it away and low and behold it was an internal defect on the panel screen. I have to say I was so happy with my SONY TV purchase for the first year and 3 months, because I liked the picture quality very much for the price I paid. With the TV being so new I called SONY, to advise on the defect of a black spot in the middle to the right of my screen which is extremely annoying. They advised they would not do anything per their warranty that dead pixels is what they like to call "NORMAL" I'm like really, then why don’t they put a disclaimer next to the SONY TV's when you are thinking of purchasing a SONY TV if this is "Normal". How many people would by a SONY TV if they had that disclaimer, I certainly would not have. I looked the word normal up on the internet: Normal: conforming to a standard; usual, typical, or expected. I then looked up the word defect. Defect: a shortcoming, imperfection, or lack. In my opinion my problem reflects a defect. I talked to the Geek Squad at Best Buy, and they certainly didn't think it was "Normal" for my SONY TV to have dead pixels when it was so new. I talked to a TV repair shop, and they said they have not seen the problem on LG TV's. Bottom line - I believe SONY has an issue making perfect panel screens that last, and they don't want to pay for the defective TV's they put out on the market. I truly don't like to write negative reviews, but felt compelled to do so in this case, so others would not pay a pretty penny for a SONY TV, only to find out they have to get used to dead pixels on their SONY TV panel screen while watching TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Superb TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is plenty bright, popping with color and nice slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and overall smartness of the television is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, sounds great and looks great. I would recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome! We are happy you love your new Bravia TV. Thank you so much for your time and for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent 65" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the picture this TV gives. It is bright & detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this upgrade. I have a bose sound bar to go with it as we all know the sound on all these tvs are no longer acceptable. Regardless I love it and will buy one more to upgrade an old 780.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv it has a great picture works well with other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is great. the CPU is slow and apps and menus load slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture clarity unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV purchase and installation went smooth with no issues. Store salesman was very informative and helpful. Installers were very professional and took the time to answer all questions. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my living room and one for my movie room. The quality is great. I was worried about it being too big and radiating too much heat. But that is not the case at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV and sound system in hope that it would work for my existing stereo system, but it wouldn't. I had to purchase a new receiver and DVD player which was more than I hope to spend.

    I would recommend this to a friend