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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    confusing controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    confusing controls. picture looks good with limited content

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system for home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We reviewed many different home theaters went to Best Buy three different times and found a great system for house. We used the installation team of The Geek Squad and used your pre-sales at home review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this tv is amazing! My only complaint is the remote isn't always the most responsive. Sometimes you have to hit a button 2 or 3 times and point it directly at the remote sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Big, clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The quality is very clear and crisp. No shadows.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    would e nice if geek squad would have come and hoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    d be even better if geek squad would have come hooked it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked different makes but I guess Sony always had an edge when compared to others. My 2nd TV from Sony and absolutely love it Remote looks little old compared to other brands but l liveable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurricane sufferer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv and sound bar for our new construction home. We are currently living in a motel because the storm has delayed our closing. We are soooo looking forward to viewing our own 4K!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the picture,sound very bad,that is only problem i have

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like colour and the performance.its value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with product so far, love the picture with HDR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV is amazing to watch sports and animated shows and movies. Once the cable networks provide more 4K content it will be that much better. but the tv quality is great. speakers are not bad either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but don’t buy open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really really good tv. Thought I got a great deal by purchasing open box. Turns out it was missing one of the legs for the stand and all the screws. Ended up mounting it on a wall but still not cool to have all those parts missing. TV works great but just watch out for open box items. Not always as good a deal as you think.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Beautiful picture. Super Bowl looked awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    It's a good resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors and the resolution is really nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for the money cant wait till football season

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotes are cumbersome and are hard to understand and use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good sound and quality tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff bes quality sounds recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Loving it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the easy access to Netflix and the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture"".......""...............................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. Would recommend this to everyone

    I would recommend this to a friend