Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good UHDTV, yet tough for setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and tv, but user interface is not friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RadioTech, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. No information on how to use remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spoiled by Plasma

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 2 weeks to get the motion to where I would find it acceptable. I am spoiled by Plasma for motion in movies. There is still some judder and things like that but it's as close as I can get it at this point and I'll give it a "good" rating for that. For gaming though, this set is EXCELLENT and I love playing my consoles on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoRegrets78, We appreciate the time you have taken to share your feedback with us. Your feedback is highly appreciated. Thank you for choosing Sony.-Jay sony_US

  • Rated 5 out of 5 stars

    Best Purchase I've Ever Made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is so wonderful! High quality! I now highly recommend the 4K feature to everyone. So many shows are now in 4K & IT IS SUCH A NOTICEABLE IFFERENCE! Amazing price for such quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing with android tv and picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a SONY!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say it is a SONY, and it is my third SONY. I am 71 yrs. old and have purchased a lot of TV's over the years. SONY is my choice from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular Sony was highly rated online on CNET and I would have to agree with their conclusion. Great 4K TV without spending more on OLED and great connectivity options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv and glad i waited to purchase this model!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just getting use to operating the new tv, but so far I'm happy with my purchase!! I haven't watch anything in 4 yet, but looking forward to doing it soon! I'll update in a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome picture and all the functionality needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality with powerful features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netflix and Youtube buttons right on your remote. There is a powerful Android system inside. And very handy to connect with computers. Only thing to mention is IT'S REALLY HEAVY! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Experience After I got my Reception

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install by the Geek squad, just didn't have enough juice to run the 4K all the time as it would time out and start over loading. Got that issue fixed and now I've got a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture. Great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with our purchase. Had a good experience with store salesman, Austin, at the Jantzen Beach store in Portland as he was very knowledgeable of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture quality. Picture is so crisp. Good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Looks and sounds great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot fits in the space and sounds great!,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv projects beautifully and sounds great. We used the geek squad for set up which I highly recommend. Cody was our installer. So knowledgeable, extremely professional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clean and clear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and size. Clear picture. I love Sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great TV, only thing keeping it from 5 is slow

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel itself is great, up there with the rest of their TVs. I like the features of Android TV but the only thing that keeps it from being near perfect is the processor/memory is obviously underpowered for Android TV. It all works, the interface is just laggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have it 3 months. Picture is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I questioned Sony tech about was the motion seemed to be a little slow when there is action sometimes.They took control of the TV and reset and it seems better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang per buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After online research and great advice from Best Buy sales rep, I decided to buy the 65' Sony X900e. It is simply amazing and the built in app is intuitive and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this Sony over LG because of faster motion rate for a better picture when watching sports

    I would recommend this to a friend