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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,571 reviews
  • Rated 5 out of 5 stars

    Wow! What a great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV ! It's the best value out there for the specs. I researched deep before I purchased and I made a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Sony definition absolutely awesome I recommend you this tv I just get this tv I'm really happy five *****

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Infinity,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smart T.V. I have ever purchased... Finally a instructional manual that you can actually understand..Kudos to Sony !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv. Not sure it’s still available. There was a newer model but this one rated better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. We bought it as a present for our oldest son. Ryiad in Home Theatre was awesome to work with and a great help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality to price ratio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with the purchase. Only wish that Best Buy would deliver to homes more than 35 miles from their store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was sold to me buy my Best Buy guy. I wanted a Samsung, he sold me on this TV and I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to watch baseball games and movies. Very pleased by the picture detail and clarity. One awesome television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks fantastic. My only negative is the android app system. Otherwise, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasure watching real 4K TV! Netflix and Google Play are built in too making it a truly excellent viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing BIG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it makes my living room complete, also the resolution is great. Everything about it is perfect. I’m all SONY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was upgrading from a 10 year old 65" rear projector. Install/programming was very easy and picture clarity is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a picture clarity !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture clarity , bought this at Thanksgiving and it is a please watching this TV, every penny is worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this TV for a month now. The centerpiece of my living room. Works great right now. Will update my review in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is back into competition with latest 2017 models, I like this TV very much though initially skeptical before buying ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4K and android operating system. Not needing any other hardware to watch Netflix/ stream movies is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent 4K U HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is amazing that the people look so real like they are coming out of the screen, but not 3D. I like this a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV as an Open Box so I saved alot of money... I really enjoy it and I am glad that I made the purchase...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 support calls in the first two weeks of ownership. First, when trying to run Netflix - the set would lock up....black screen. Solution: Set back to factory defaults and cycle power. Next: Randomly, after being turned off, the TV will not respond to a command to power on either from the remote or directly by pressing the power button on the TV. The only solution? Cycle power.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RJBL, We are sorry for what happened here and we feel your disappointments and frustrations. Please contact us at [email protected] and include all information such as model/serial no, address, phone number and a reference number so we can take a closer look at your file.
      Thank you, _Bob sony_US

  • Rated 5 out of 5 stars

    Worth the extra pennies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony television is by far the best television I have ever purchased, and I've got more than my share of sets.

    I would recommend this to a friend