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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 4,571 reviews
  • Rated 4 out of 5 stars

    Not as good as Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a replacement from a Sony TV purchased less than a year ago. I upgraded models but still have the same dislike - the colors & picture are not as sharp as my Samsung. The darker colors do appear brighter or more clear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design and the clear and vivid screen. Not disappointed at all. A great addition to our home theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techgeek,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Excellent 4K Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, from the people at Best Buys loading the vehicle for me to plugging it in. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation by the Best Buy associate lead me to purchase this model and I'm not disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Audio problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is generally good. I like the picture quality. Occasionally, though, the TV develops a few-second delay in the audio compared to the video. Turning the TV off and back on solves the problem. To me it's ridiculous that a TV could have that problem. The whole purpose of a TV is to play synchronized audio and video. How does a TV in 2017 fail at that? If it weren't for that problem, I'd give it 5 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was a birthday present. My husband is over the moon. We updated from sony 48" to sony 65".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very huge and awesome ..it works superb with PS and too good if connected with home theatre system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing on its own, but when you pair it with a 4K player you will never want to go back to a normal TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents needed a new television so this was the one i helped them decide upon. No regrets!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new set and the Best Buy associate help me find what I was looking for ~~ the product is excellent so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had our new 65" Sony for a few weeks now but the TV has been everything that we expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k at any price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this TV again and recommended to my friends with no problem. Love it and I hope it lasts forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best Buy . The guys were friendly and knew what they were doing. Had my tv up in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set. The guy that worked in the store was a great help and and I was sure about the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! We are very happy with this purchase, it has integrated perfectly with our other Sony equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV for the price I got it and clarity is very good. Hope it’s last for years as it’s from Sony .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv...excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience at Best Buy..our salesman was very informative and our new sony tv is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better at home than in the store. Sports are amazing and it's a real treat watching 4K shows and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love thIs big wide tv in my living room. Used it everyday and it runs on android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the clear color on the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good buy....was not sure if it would make a difference in tv viewing...but enjoy this purchase.

    I would recommend this to a friend