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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,571 reviews
  • Rated 5 out of 5 stars

    excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tv for living room. looks great. also looks better display 1080p than earlier generation 4k tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after many months of research I finally went with this TV and am so glad I did. very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    details are pretty great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very helpful and was well versed in the differences between the brands I was interested in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to upgrade our plasma TV to a larger one and decided on this one. It does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv on sale for 1,500 on black Friday. Most I've ever spent on a piece of tech. NO REGRETS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was informative and had solid answers to all my questions. Really helped me get the correct tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the TV, Geek squad installation and Sony Sound Bar. It makes a great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had problems with it, it would not turn on but got it exchanged and now it's doing great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Big or Go Home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this TV. Bought for the loft where my kids watch TV, Movies & Play Their Game Systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our TV for nearly a month and we have no complaints. Set up was easy and the resolution is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is slow to respond to the remote. The color and clarity is far less than the floor model regardless of the content.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devildad22, we appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at [email protected] with your contact and product information.. Let us see what we can do to help you. Thanks sony_US

  • Rated 1 out of 5 stars

    TV failed in less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was working great. Software update requested. DOA after update, no picture ever returned. TV was replaced with same model and working OK so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great tv!!! I highly recommend this tv to someone looking for a Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support at the Best Buy store, set-up an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support, discussed the various choices we had and explained what components matched our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth with which Sony tv to purchase. I decided on the 900 and couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The salesman was knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was knowledgeable and I truly appreciated his advice. The installation was smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been searching for a 65” for quite a while and this tv surpassed everything. Love my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't realize how poor the picture was on our old tv until this one was installed. We love our Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to purchase a new tv, came home with this one and I am glad I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome T.V.!!! When buying, thought it would too big. But it is perfect. Great quality

    I would recommend this to a friend