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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,571 reviews
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and vivid screen. Upgrading all other components now to 4k, can’t wait to get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is everything I was looking for since aim a gamer. can't say enough good things about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with this model due to the full lit panel. Movies will forever be a delight in my household now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV. My wife love it as well. There are really not much of complain so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Living room TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to anyone that would like a smart TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid tv, easy to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem I'm having right now is when I play a DVD, the sound bar I bought for it doesn't sync well. Makes it look like an oriental made kung fu movie. Probably the way we have it hooked up so YMMV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv, easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new tv. Checked out many brands. This one was the best choice for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV on the advice of the salesperson who was very knowledgeable. It's Awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio and visual! The smart features are so convenient and the remote is very thoughtful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    120Hz Pulsing of Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first started watching the TV after install the entire screen was pulsing at 120Hz.. It was very noticeable on the green and lighter backgrounds. I'm HDMi via cable box. I power cycled, adjusted contrast etc.. including some on line research into set up settings. I called Geek Squad and arranged a replacement as it was day 2 of the install and within the 15 day window. No issues on that. However the next day the pulsing is gone. I've let it run for a hours to see if it's heat. I've let it sit overnight a couple of times and still the issue is not repeatable. Possibly a calibration algorithm needed to settle? The power supply switching inducing noise? I checked other electronics in the house for possible interference. Anyway, now I don't know whether to buy extended Geek Squad protection and keep this one or still get the new one coming in a few days. The bottom line is this was disappointing out of the box. It looks great now but I have doubts about the long term reliability and build quality. With that I can't recommend to a friend. My previous Panasonic Viera 50 inch Plasma lasted 13 years.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swingbass, thank you for bringing this to our attention and we are quite surprised that the pulsing or flickering happened immediately right out of the box. We'll have your experience forwarded to a relevant team and have this investigated. We hope that you're happy with the replacement and I am pretty sure that it won't happen with that new set that you have now. Hopefully, this isolated case won't completely change your view on our devices. Thank you for your input. Best regards, -Mark sony_US

  • Rated 5 out of 5 stars

    Amazing Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. Fast response time on controls. Lots of smart applications. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV wonderful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid that helped me buying this TV was great, very informative and this was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first it was hard to adjust to a 65 inch, but now i appreciate what i have been missing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv so far. It is quite heavy compared to other brands of this size and slightly bulky in the back. It also requires a bulky power source similar to that of a laptop charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up choosing a more expensive model with the back lit picture and it was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, not a whole lot of adjustment! Glad I purchased this vs Samsung in same price range!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great informative staff they knew what they were talking about. I learned new things and great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever purchased, I will definitely recommend Sony as a choice in this category

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. My only complaint is mainly the sound. Not loud enough or maybe I should say other TVs I researched had better sound quality. For the price I don’t complain too much about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love our new TV I don't have to listen to him complaining he can see the screen

    I would recommend this to a friend