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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,571 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to tweak some settings out of the box. But once I did, the TV really shined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great when I can find 4k on Netflix. nice design with only a little edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for a while now and it is excellent. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD Product. Totally worth the money was on special when we got it from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv...LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV HAS ALL THE BELLS AND WHISTLES!!!!!..I WOULD RECOMMEND THIS FOR EVERYONE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good of a picture as oled but better value. Android tv sometimes freezes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. 4K movies are amazing. I have no regrets getting this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this TV every time. This is a quality product well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp, Clear Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV came well packaged with no damage. Installation and set up were a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV w/ some Real Estate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big, it’s bold, it’s 4K... Love it! Sony makes you a great TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. 4K is amazing and the refresh rate is impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped a lot of TVs and for the price point and size you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondering why there is an issue with the audio at least several times a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality, 1/4 cost of OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning video. Particularly impressed with the ability to upscale non 4K content.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Don't waste your money. TV constantly Freezes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star is is being generous... While the TV has a great looking picture, the Android TV software is garbage. Have taken all updates and still have to constantly clear cache and restart TV. Streaming with Sling is terrible. Have full 100+Mbs connection at TV yet programs pixelate and stop. Cannot get thru an entire movie on Google Play without it stopping multiple times. Go out and read reviews online about freezing issues. I wish I had seen these before I wasted my money on this TV. What works great is my Tivo that I have hooked up to the TV. I can watch Netflix and other programming thru that without any issues. Bottom line, the hardware and software that run this TV are probably worse than my first flip phone! Never thought I'd waste my time leaving a review, but after all the pain and hassles I've had, I felt it best to share with others so they would not have to go thru the pain. Won't be buying a Sony every again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichS, Thank you for your feedback on your experience with your TV. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. Kindly send us an email at [email protected] and include your case or reference number if any.

      Regards,
      -Erin sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 4k tv and it's by far the best tv. The image clarity is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very NICE TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints whatsoever. From onpening the box to setup, great expereance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k streaming is perfect. No need to spend double the price on another option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product & service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Best Buy staff was awesome. Would deffinetly recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really like the tv. Some of the interface is hard to navigate and also have problem with having to unplug HMDI cord and plug back in to get Amazon Fire to show on screen.

    I would recommend this to a friend