Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 4,571 reviews
  • Rated 4 out of 5 stars

    The tv is great. Excellent help at BB.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. We are having problem with updates. Since we bought it out of box, don't have owners manual. Got it online. No problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is very happy with his Christmas present!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture well presented

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy watching my shows and sports game it is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sports look great at 240hz. Smallest bezel. No blur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV IM HAPPY WITH MY PURCHASE thank you BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is nothing but top-notch. Can't beat Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K has an excellent resolution for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing this TV won't do. Way to go Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does exactly what I need it to do..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new upgrade, this is a great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Really Big Flat Screen!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television and equipment. 5 Star Quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OhSoME, We're glad to hear that you're satisfied with your new Sony TV. We appreciate your feedback. Thank you for choosing Sony! -Anthony sony_US

  • Rated 5 out of 5 stars

    Just what we wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the tv we wanted and does just as we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv excellent price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We choose this tv over the 75 inch and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV after an in home consultation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV beat out a newer, more expensive model TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!:)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Sony has always been wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound. Basey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the remote is not very responsive , new batteries , aimed at different locations , eventually it responds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was purchased from a Beat Buy gift card from faintly fit birthday. Did a lot of research and decided in this one. Great Sony product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many surprises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to do more research before buying this TV; the problem isn't with the TV itself but the lack of availability of 4k programming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upscale so so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Samsung tv's and have always been pretty satisfied. Decided to try a sony for once. The up scale seems to be so so.

    I would recommend this to a friend