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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,571 reviews
  • Rated 4 out of 5 stars

    Great tv at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been a preferred brand. This Tv offers a lot of what the more expensive one do but without the outrageous price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing 4K for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv and first one came out defective. Was able to exchange for the same model and definitely worth getting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but not very good on fast motion .Football games blur slightly as with any screen shots with a lot of motion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from knowledgeable salesman. He was attentive to needs and directed me to a great TV which I am very happy with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv with a lot of great features. Sound is a little weak but if you have a surround sound system it’s perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rob0036, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Quick and easy, no pain ordering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to make my purchase in less than 3 minutes. It shipped as expected and we are very happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in for my husband's bday, he wanted new tv. Girl who helped us was very knowledgeable about brands and products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good picture, but power issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought Sony TV’s, but this will be the last. You turn the TV on and shuts back off, sometimes won’t even come back on without a reset. Called Sony support and can’t understand them and they just keep doing resets. Would not recommend this TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows a good picture overall, however, I do not like the outer darkness of screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boochie, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great,while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great for 2 months.Ease of setup,picture and all.Woke up one morning to a blinking red light on bottom but no picture!Sony is replacing the tv,with the 900F, but still disappointed!Hopefully I won't have any problems...!?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge to fit an awkward space, BB had the only one. Fridge performs well with all the bells the whistles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but a little pricey, Haven't had it long enough to say much more, Maybe after a couple more months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV had to be replaced after six months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stopped picking up WI FI signal after 6 months. Sony sent a repair person but, he could not fix the problem so, Sony sent me a replacement TV that had been repaired and added a year to the original warranty. It was a hassle and took three weeks and speaking to 8 different people to get it done, Hope this is the last problem. We'll see

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had held out for 3D. Plus Sony is insisting that I down load something called samba which I DO NOT WANT

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice picture, bad Over the reception picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this tv for the Samsung 65" 800 series and I am very happy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Iove it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I have no complaints, wait just one. The sound sucks but I got a sound bar and fixed the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Older 2017 model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning it and getting the 950G. Little slower on games and not as black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it only downfall is the speakers are on back of tv. So you definitely will need a sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is great except an audio lag when playing form Hopper DVR and other streaming media devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New home. New stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased items for my home. Overall product selection was great and customer support.

    I would recommend this to a friend