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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,571 reviews
  • Rated 4 out of 5 stars

    Excellent tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing several articles and online reviews, I settled on this tv and could be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphic quality is good but android is slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphic quality and color. However, it takes couple seconds to launch android tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to come in BEST picture out of box...shouldn't have to set it to make sharp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture but not user friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV appears to be solid but I am sure there are options I have not discovered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some TV shows are not compatible probable with TV seems the lool kind of blurry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV's i have bought only downgrade is no Dolby Vision thats it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television for a family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is great. Sony continues to do a good job with these products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fairly good picture quality. Internet format poor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed with this tv. The picture is acceptable but does not pop as I've seen with other brands. (I've had 3 different tv's in over a month and have returned two due to poor picture or damaged right out of the box) The Internet function is lacking. Overall, this TV is okay, but not anything to get excited over.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UHDWINDOW, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv, but the new technology doesn't work well with my old DVD / VCR player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But, a hard tv to learn to adjust. One of the worst manuals l have had to deal with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice tv but the sound could be better. Overall..a good tv for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gshepards, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Awesome quality, 4K HDR

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair up with an AppleTV 4K for the ultimate 4K experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good price which comes with alot of entertainment package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality looked better in store. Semi disappointed in the overall purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for the most part

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the tv except for the menu styles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except it turns on in the middle of the night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a sony sound bar and tv, best I can say is it meets expectations.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't figure out how to connect to the Internet with this TV and my iPhone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complain is it sometimes the tv flashes and I don’t know why

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with a lot of features for the whole family

    I would recommend this to a friend