Customer Ratings & Reviews
- Model:
- XBR65X900E
- SKU:
- 5748207
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.
This summary was generated by AI based on customer reviews.
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great tv for general tv watching.
I would recommend this to a friendnice t.v.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, nice sound!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendThe picture is great!! The sound could be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend getting a sound bar for this tv.
I would recommend this to a friendOkay if I new how it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a lot to offer for the money. Good buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi starquilter,
Good to know that you are happy with your purchase!
Thank you for choosing Sony!
>Joffrey
Its an ok tv not goot for external hdd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV seems average slow when it comes to apps and external hard drives movies and sometimes freezes up with games prise is too high returend it after doing a software Comparison with Samsung who loaded faster and LG which loaded even faster
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Sony TV lasted only 1 year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was my second purchase for a Sony TV. First one is still working, my son has it.. I purchased this won because I wanted a bigger screen, it only lasted 11 months.
No, I would not recommend this to a friend Good, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy to purchase a 65" LED 2160 4K ULTRA HD TV. After looking at several choices, the salesperson talked me into spending $500 more for a "900E" model. Not sure if it is that much better than the "850E" model?
No, I would not recommend this to a friend- Cons mentioned:Remote control
Sony garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this TV ABOUT A MONTH AGO ofcourse everything worked fine in the first 2 weeks but after that straight garbage thru and thru thres no way to describe the problems that sony has with this tvs from the remote to the apps crashing to the chromecast build in EVERYTHING IS USELESS and pathetic You be lucky if u get 3 days of this tv woeking right but hey dont worry after 14 days its all yours lol
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pabloz28, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address, and phone number. Thank you. -Jay
- Pros mentioned:Ease of use, Picture quality
GREAT GREAT Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture overall. This is the best quality TV we have owned. Fits our budget and ease of operation is wonderful
I would recommend this to a friend Can’t change aspect ratio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t change wide screen mode says feature unavailable checked online and all Sony bravo have this problem annoying not to be able to get rid of black borders deal breaker for me I like full screen nice tv otherwise
No, I would not recommend this to a friendGreat colors , awful clarity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On my second 65x900e and watching any 1080p content (cable box, netflix, android tv), whether upscaled to 4k or left at 1080p, the TV is blurry in the details. My old M60 Vizio would show peoples pores and the skin was so clear you thought it was a real, the Sony's picture makes the faces look airbrushed and pixelated. I tried new cords, bypassing my AVR, new coax cable and it does it with both TV's. love everything else about it. Totally bummed. Guess I'll try a Samsung.
No, I would not recommend this to a friendGreat Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaints are that I find it a little more confusing to operate than the Samsung TV. Also, is not compatible with apple products, but is with android products. Unless of course I install an Apple TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi James, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Sony tv after reading several reviews and write ups. The main quality I was looking for was a good motion refresh rate for watching sports. It failed. Should have bought LG OLED.
No, I would not recommend this to a friendNot a good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to be replaced 2 time. Had a picture issue. Happy I had geek
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Willie, We regret to hear that this TV failed to meet your expectations and good to know that it's already fixed. We hope that it's won't happen again so that you can continue to enjoy watching on Sony TV. Regards, Jen
yes
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works best especially for streaming if you use comcast the pictures dont show well but att works best especially streaming.mhhhhhhhhhh mhhhh
I would recommend this to a friendPicture not as smooth as I’d like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not as smooth as I’d like. The blacks are really grainy. But it’s not very expensive so I guess that’s what you get. I’ll go back to Samsung next time.
No, I would not recommend this to a friendGood TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price and that's the truth I prefer Sony over Samsung any day. The technology in this TV is pretty good from the arc to just basic preset functions
I would recommend this to a friendNot as good as hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture will sometimes go out and volume stays on. The picture isn’t as clear as we had hoped for the price.
No, I would not recommend this to a friendRather go Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with sony tv had to constantly adjust picture, and blurry images.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nveragain, Our apologies for the inconvenience that this may have caused. We appreciate your time sharing this feedback. Sony takes into consideration all feedback to improve the quality and performance of our products. We will forward this information to the right department. You may also check our support website, https://esupport.sony.com/. Regards, -Jay
- Pros mentioned:Color, Picture quality
Best Purchase You Can Make This Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded from a 47" LG non-smart TV circa 2009. Almost 9 years with that TV I decided it was time for something more recent. I researched different 4K TVs for several months beforehand. I bought the 65" Sony sight unseen. Took a chance with all the reviews scoured across the internet. I'm sure glad I did! I run my Xbox One X to an Onkyo TX-NR555 to the Sony's HDMI 2 port. Be sure to enable 4K to external devices in the Sony's settings after initial setup. 4K blu rays and 4K gaming are currently best options to get the most out of this TV. John Wick Chapter 2 coupled with 5.1 new 4K immersive sound and perfect 4K picture is the single greatest thing I've ever seen and heard on a TV. OLED is still unproven for longevity and is still far too expensive. In my opinion, this is the best TV on the market without paying a premium and has the picture quality and brightness to give fans of OLED a run for their money. Buy it now!
I would recommend this to a friend