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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,571 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great looking TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Clear, crisp and great realistic color

    I would recommend this to a friend
  • Pros mentioned:
    Color, Hdr, Picture quality

    Rated 5 out of 5 stars

    I haven’t second guessed my choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this tv almost around the clock for a few months now and I can tell you that the picture, HDR, deeeep blacks, vibrant wide color spectrum, bells and whistles and basically, I can’t imagine you won’t like it too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy to set up. The OS of the tv is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to take a dive after reading so may reviews online. Both Positive and Negative-Scary reviews. I choose to stay positive for now as the TV is “popping” and beaming beautiful images. The sound is exceptionally sharp and clear. I hope it remains like this for the next 5years. Since I gambled with not buying Protection from BestBuy’s Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent tv in all aspects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost-effective, high picture quality, ease of use, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extremely high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 2013 1080p television, I was expecting to see “some” picture quality improvement, but did not expect the level of improvement this TV has provided. Having only watched 4K content on a 1080p screen or on my phone really didn’t prepare me for what it would look like “natively.” Also, easy set up and an attractive addition to my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for contrast and upscaling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great in contrast, upscaling and WiFi connection. Very easy to install and it has several built in apps which are useful. Speaker system is great. It has HDMI-ARC which is useful for attaching external sound system, etc. without a lot of cables. Overall light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Incredible value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television provides high-end quality for a mid-range price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far I love it...and so does my family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the TV for about two weeks...watching movies has been a treat. Setup was easy with the sound bar but did not do the rear speakers (did not purchase). I would highly recommend this TV best bang for the buck! (we paid $1499.00 it went back up to $1699 the next day).

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable Tv, great picture. Color is amazing, love the size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv with tons of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy to setup and get connected to WiFi. Great picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Tv I’ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear beautiful everything it promises. Big and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 65 inchTV to replace an older LG 42 inch TV. All I can say is WOW! The picture clarity is stunning. The size of this TV really fills up the wall space where my old TV was. Hooked up my PS4 Pro and was blown away by the upgraded graphics. Have used this for 2 weeks now and still learning to tweak the settings to get it just right.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace the Samsung mu8000 which was terrible. This TV is truly awesome the picture quality is fantastic. Bright whites deep blacks, hdr looks amazing. Watched Mad Max fury Road and it was awesome. Only bad thing I have to say is I think this model won't get the update to support dolby vision, aside from that you cannot go wrong with this TV. I have the Samsung 65 js8000 4k, it was a good intro into 4k had a 65ks8000 that died but was pretty good before dying, but this Sony is by far the most impressive 4k I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Simply beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to make a big purchase for Black Friday and this TV was the winner. First of all, Sony is a great brand when it comes to home electronics. Second, we own a PS4 and wanted to have a better image quality. Setup wasn't too difficult, we used the THX app to help set up calibration for colors. You do get a free 4K movie when you purchase the TV through Google Play. First 4K content we saw and you can see a difference in quality compared to something on TV or Netflix (w/o the 4K subscription). Also, it works with Alexa commands which may make you slightly lazy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be more happy. Picture is incredible and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent clarity of picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play easy to use. Clarity of picture is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was between this tv and the comparable Samsung which I believe consumer reports rates slightly higher than the Sony. I picked the Sony for a few reasons. First, the picture looked great at the store. Second, the guy at best buy thought the Sony was better than the Samsung. Third, it went on sale for 1500 and lastly, my friend at work just bought it and said he loved it so i went for it. It still wasn't an easy call because I still have an 850 series Samsung from about 10 years ago that still works fine and has a better picture than some of the new tvs. Back to the Sony, 4k pic quality is awesome, tons of picture adjustments, live football mode make football games as well as Planet Earth series look like real life. It's android so it has all the apps you'd ever want. Sometimes the picture gets so bright it hurts your eyes. The not so good: it's always on standby so my sound bar never turns off because there is always a signal there, the regular hd programming picture is good, not great, you need to change the settings otherwise the tv will turn itself on throughout the night/day when you're not there. The remote isn't the best and sometimes the tv lags when going through the apps. Overall its a great tv and I don't regret getting a Sony and spending some extra bucks when there are plenty of cheaper 4k options out there.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice inky black, high picture quality, fantastic design

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, amazing clarity and colors, and such deep blacks.

    I would recommend this to a friend