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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on this TV is absolutely phenomenal Would never have any other TV but a Sony Setting the TV up for the first time was very simple compared to other televisions We would highly recommend this TV to anyone likes to watch television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K TV in it's class. Great picture with loads of SmartTV features. Even has a feature to link to my DirecTV box. Once I saw this TV in person, I was very impressed. Great for sports and fast motion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that was easy to setup and use. Amazing picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image and easy to set up... Google play is always a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price . Plenty of HDMI ports, excellent picture, and fairly easy to use, it just takes a little bit of time getting used to the remote (but that could just be me). Very happy overall

    I would recommend this to a friend
  • Pros mentioned:
    Color, Hdr

    Rated 5 out of 5 stars

    One of the best units on the wall, IMO.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this TV purely because of the black and white presentation. Whites were brighter on a black background then any other unit, except on the OLED that was twice as much. Thought the TV had turned off when videos were switching. Very deep blacks and the HDR on this unit blew away other HDR units. Everyone around me gravitated to this unit, but the price is a little much. My living room is entirely SONY, so I paid more just for the name, even though I enjoyed the LG 9500 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Everything you would expect from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and easy to setup. Speakers could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGH END 4K is an understatement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a top notch HIGH END 4K HDR TV for an unbelievably low price. Now, this next suggestion is important with the price... I recommend when you buy this TV and set everything up, disable your network immediately! Do not download any of the newest patches because what you get out-of-the-box is almost "too good to be true". Sony's patches have rapidly made the TV less attactive and they've taken away many features that I'm able to use today out-of-the-box. I'm currently using a PS4 PRO & Apple TV for all streaming rather than using the apps on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture, very disappointed the first one loaded in my vehicle had a defective screen. Was unaware from anyone in the store the TV needs to be transported in the upright (not flat) position.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER NICE 65 " SONY T.V. IT WAS ON MY CHRISTMAS WISH LIST . THE COLOR IS SUPERB . SOUNDS GREAT - VERY HAPPY WITH THE SERVICE AND THE END RESULTS !! BEST BUY ALL THE WAY FOR ALL MY ELECTRONIC NEEDS .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing for it's price. I've studied this tv and watch review online and I'm still amazed with this tv. I wanted to get the 75" but I cannot justify the cost for extra 10" versus the 65".

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice TV, Good picture, very crisp and easy to use. The setup was minimal and easy also. Worked great right out of the box. It makes my old TV look ancient. The price was great also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am typically a big fan of Samsung TV's but was let down by the purchase of the MU8000. Gave the Sony with X1 chip a shot and it was much better with the non 4k shows. Very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful picture quality and clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new TV meets all of my wishes and needs, the picture quality and clarity is so wonderful, I am elated at the purchase of this Sony 65 inch TV and love to show it off to everyone who comes here!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Does almost everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Upgraded from a 55” Bravia. Only thing I can’t figure out is how to make the remote power on the DirecTV box when the TV and sound bar are turned on. Other than that it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best 4K TV out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY rules when it comes to TV, tried many Brandon in the past nothing come close to SONY line of TV, ever since been buying SONY TV only nothing more, Samsung good for the price but not your values.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True colors and no "preparing" itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last 3 TVs have been Samsung smart TVs in sizes up to 46". They all worked well, colors were bright, and the Smart features (e.g. Netflix) became increasingly useful. But it always took minutes before we could use them. The TV was "preparing" itself (joining the network). This Sony's colors aren't "bright", they are actually "real" colors. Grass looks like grass. Color depth is excellent. And it joins the network immediately! No waiting for Netflix, Amazon, whatever... And the HDMI audio return channel (ARC) works great with the Bose sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time we have not connect ed our new tvs. We liked what we saw in the store and decided this was what we wanted. Salesman was terrific and pointed out differences in tvs. Greats ales person.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV exceeded all of my expectations. Fantastic bright picture. Amazing 4K resolution. Great salesperson was very helpful and knowledgeable. Great experience and purchase all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 75 inch Sony version of this a year ago and have had no issues and loved the quality, sound and picture so much that we choose the same model, just smaller version for our other room.

    I would recommend this to a friend