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Customer Ratings & Reviews

Your price for this item is $359.99
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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,571 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Accurate colors that required minimal calibration. Smart tv functions work well. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refresh rate and picture quality for movies and games are fantastic. Everyone wants to come over to watch movies and play games all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture. Watched a Blu-Ray movie we had seen before and seemed like we were watching a totally different movie. Great with dark scenes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV best picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second the high DEF TV picture is incredible better than life like colors are brilliant the sound on this you don’t need a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very bright, great contrast and no motion blurr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Very bright, great contrast and no motion blurr. Lots of smart features. No grays in corners (like on cheaper models). No Doly Vision but I don't care. Absolutely no buyer's remorse.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    black friday deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought cause it had amazing sale and frankly the pictures beautiful!! Easy setup except the tuning to cable box part (but i have voice x1 so really never planned on using tv remote for that)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gripe was difficulty setting up because of Android integration because I use two factor authorization. But the TV is gorgeous and works very well with the Sony sound bar I bought with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Amazing Picture & Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this 4K television. The picture quality is amazing. I also looked at OLED tv's when I was shopping but quite frankly could not see a difference....couldn't justify spending several hundred dollars more. I was happy with the price I paid but the TV went on sale shortly after it was delivered and Best Buy gave me a credit for the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television caught my eye as soon as I walked into the store! It has a great picture and all the extras we were looking for. I highly recommend this tv if you want a clear, bright picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is amazing so far. I have read on the internet that I need to find he proper custom setting for video games, movies,etc. I haven’t done that yet but so far, the picture has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Outstanding picture quality with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture from a reliable brand. Best if you have cable or satellite as regular tv looks underwhelming on such a big screen. Instructions get you up and running but useless to get best picture quality. Remote sensor at bottom center easily blocked if on the stand. Bought this with a 4K disk player and recommend you do the same.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old TV died and I was deciding between the budget choice (least expensive Samsung 4K), the middle choice (this Sony) and the expensive choice (LG OLED). My old TV was a 60" Sony RPTV, so I didn't want to go much smaller- I thought hard about going to a 55", but the more I thought about it, it would be a better choice to go with a 65". I wall mounted the TV using a Sanus mount that worked out pretty well, running the cables behind the wall. So once I had the TV mounted and hooked up, I have been using it every day. I noticed that SD broadcasts look pretty bad- I think the low resolution just looks bad on a big screen. HD broadcasts are much better, but I haven't really exploited the capability, as I have not watched anything in 4k as of yet. One thing I did notice is that you can tell which programs are done well and which are not- the poorly transferred material really looks bad, while the well done material looks amazing. Being able to notice which material looks better is something I had much more difficulty differentiating with the Samsungs, of which I already have two in the house. So this is a significant upgrade, I'm glad I did it, even though it made some programming close to unwatchable due to how bad it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 4K tv to replace the one that broke down on me. I was leaning towards the LG OLED tv’s until I saw the picture on this. It was on a black Friday sale for $1500. While the OLED picture does look better, it was another $1500 or more. Honestly if you compare them side to side. This tv holds its own against them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Puts the WOW back in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional picture. Liked the LG OLED, but hard to justify the difference in price when compared side by side. Thanks for demoing the two products side by side. I feel I got a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great tv overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv colors are vivid. Was undecided in purchasing because I normally purchase samsung. No problems to date purchased extended warranty to cover myself. I did research before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV, crisp and clear! Love the screen size and how easy it is to pickup or move. Of course with all TV’s the audio is still lacking. All in all the BEST TV I have ever owned!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Great Picture, but that’s it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I’d like to say that I agree with most reviewers in that the picture is great, especially for the price. I was excited to get the TV home and set it up and start to learn how it worked. However, despite the great picture there were too many trade offs. After previously having Samsung and LG tv’s, the user interface for a Sony is a disappointment. PROS: * Great picture CONS: * The Android OS is not very intuitive, you have to click through a lot to get to what you want. * Whenever you open any menu it immediately kicks you out of whatever you were watching, there is no multitasking. * As others have mentioned, there is a noticeable lag between the remote and TV, causing you to often double or triple click thinking it has not responded and then waiting for the TV to catch up. * The remote itself is awkward, has way too many buttons and nothing on it lights up. If the room is dark at all, you have to turn on the light just to use it. * The power cord has a very large 12” by 4” brick on it that is difficult to hide when mounting on a wall. That said, if you plan on using a Firestick or Roku and can avoid the Android OS and Sony remote, the TV itself does offer a great picture for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV, Sony does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Sony TV, second big screen with the first lasting 14years. The picture on this is amazing, rich deep color, excellent blacks. I can't wait to unlock it's true potential.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research prior to this purchase and this is the best bang for you buck tv on the market today. Great image and my friends are amazed with the picture quality when they come over.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp images and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with clarity and color of images. Seems "faster" than our previous 2014 Sony 60". Setup was easy. Plenty of HDMI connections available. Definitely meets all our expectations!

    I would recommend this to a friend