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Customer Ratings & Reviews

Your price for this item is $359.99
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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 65'' non OLED TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched TV's and monitored price of various TV's. With 4 HDMI's and excellent picture quality, I believe this was the perfect choice. Merry Xmas to me!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking online and then in stores ended up spending more than I originally budgeted because of the quality of the picture. Have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Pretty amazing upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, I’d call it 4.5 stars. The picture on this is great. We haven’t even upgraded to the hi-def Netflix but the picture is super clean. We don’t currently use 4K media, so I can’t speak to the benefits there. The real draw of the 900 was the great price point. Not all the features of the 930, but a nice price drop from there and still most of the things that make it a top pick. Got it on sale, but I don’t think there’s another LED TV that can match it at this price. Biggest downside to the new TVs seems to be the bloatware included. We have an LG that doesn’t seem to be as bloat heavy, but I think most manufacturers are doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    For the price great 4K gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for gaming and our main TV. 4K content is awesome but regular TV is ok cause of size. If you go bigger I think cable TV would look like crud. Not knowing my milsec lag on old Samsung 3D tv I would try this one at 33milsec it works great for online first person shooters.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k/HDR tv is great. The picture is fabulous. I don't use the "smart" features so I can't speak to that aspect. I run everything through nvidia shield.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it sounds crazy but the picture is almost too good. In some shoes it seems like we are right there on set with the actors which can be strange. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really great 4k TV! The colors on UHD are fantastic! I have used this for games and movies. There has been no noticeable lag or frame rate issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is much better than the Samsung we got first but took back because of a problem. It needs a sound bar but, hard to beat a Sony on picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture quality is very good. I personally don’t mind the web interface. Kodi and other works apps work great, and look great. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UHD 4K picture on this TV is nothing short of amazing! Our family loves watching movies and this has really brought the theater experience to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched so many TV's. This one seemed to have everything you need, or want, but cannot get with lower priced TV's. I was a bit cautious of some reviews where these go bad after awhile. All TV reviews have bad TV's. I hate taking out a BB plan, but did for 2yrs, for my piece of mind. The TV has a great clear picture and 4k is stunning. First time using WIFI for movies and it too is flawless. Apps are crowded with many we don't use. I have not found a way to remove them yet. It does bring up Youtube videos on how to use your new TV. We went from a 42" insignia plasma, that was great and still working, but this picture is much better and I don't have to many issues with the 120 hz, but the plasma was at 600hz and never had issues. So far it was a great purchase and we love the 65" screen and the clarity. It was a BF purchase and should slowly come down in price in 2018. If you can't throw money at an OLED, choose this one, the depth of filed is wonderful. I will update this review in the event of any unfortunate issues, if they arise.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv with excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped for a new 65 inch tv for over a year. Based on discussions with Best Buy associates and Consumer Reports I chose the Sony 900E. I'm happy I did!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from 50" to this. Was worth it. As an older viewer, this picture is so clear, large, and bright. Added Bose sound which makes a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Samsung MU8000 and had multiple problems with the TV. So much so that Best Buy offered to allow me to exchange the Samsung TV for another product. I chose the Sony. Surprisingly, the Sony was less expensive and the picture quality is strikingly, and noticeably better. The Sony is also easier to set up and operate during regular use. Couldn't be happier with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is better than expected in every way. The picture is outstanding, it synced with my Direct Tv and Vizio soundbar. Wow!!!! Best TV I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4.0 in every aspect except pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing instructions are inadequate, product and picture quality excellent in all respects ....... Best Buys Guaranteed price policy is highly suspect.s

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony the one and only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blues and the Reds pop and the picture is awesome I upgraded to the Sony 900 because it was a less expensive way to get into Sony and I'm glad I did

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, zero complaints. Glad I paid a bit more as picture is great, perfect for fast action like sports or action movies. Looks very smart and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV almost 30 days ago. 4K is amazing and makes 1080 p excellent as well. Sony sets the standard and has always made a great quality TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to choose between this TV and the OLED was tough but it came down to price. We made the right decision as this TV has a great picture. We went to Best Buy on two different occasions and talked with two different associates that both told us more than we needed to know to help make our decision.

    I would recommend this to a friend