Customer Ratings & Reviews
- Model:
- XBR65X900E
- |
- SKU:
- 5748207
Customer reviews
Rating 4.8 out of 5 stars with 4571 reviews
(4,571 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality3.8
Rating 3.8 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Stunning Picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazed at the picture! Sony has it right with this TV. Very pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - 65" Utra HD TV has a beautiful picture. We only have it two weeks but so far its terrific.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture even when it’s not receiving 4K. Good for regular HD, even better for enhanced HD.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Initial Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.every thing was as advertised. the salesman was very helpful and explained all the different bells and whistles and how they worked on this Sony TV and several other 65" TVs. I have had the TV about a month now and the picture quality is awesome and was easy to setup and use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Great picture. Depth and clarity a plus! Purchased a sound bar which enhances sound.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fantastic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set-up and use. I hope to get some 4K BDs soon to really take advantage of the picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, amazing picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the android tv, the great picture. Wish the sound was better but everything else is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great big 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great BIG 4ktv. Great picture and super clear and sharp. Great sound with sound bar too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Nice Picture but it lacks proper parts to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a nice picture, however it comes with a very bulky AC adapter and there are no accessories to connect the AC adapter to the TV. This is an issue for anyone mounting the TV on a wall and wants all of the cords hidden, I tried to use Velcro however the heat of the adaptor softened the glue and the adapter fell. After spending an hour with their customer service team, there are zip ties Sony provides with this model sold in Japan but not the US. Also, the voice control on the remote doesn't allow you to change channels if the tv is connected to a set top box.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mcfarldt, We regret to hear that your device's performance failed to meet your needs and expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this TV is top notch. Full backlit display, lots of built in Smart TV apps, and fantastic picture and motion display. Not sure why it doesn't cost $3500 or $4000, but an awesome deal right now for a great TV.
I would recommend this to a friend - Pros mentioned:Hdr, Picture quality
Rated 5 out of 5 stars
Excellent Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our master bedroom TV last fall to a Sony 55” and love it. This one went in our theater room along with a new Sony receiver and some new HSU Research speakers and Sub. It’s awesome!! We upgraded to the new AppleTV 4K and this TV rocks with 4K and HDR. Beautiful Picture!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We expected the TV to be good but it is great. The picture is amazing. We recommend buying it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this television. Great picture the price and such bright screen from any angle
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable picture and the price was amazing. I would recommend this TV to anyone who asked.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So far love the t.v.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a week and it's great, everything was easy to do, from install to adding stuff....
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV great picture and it works well with all my other devices. Also got a great price.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 3 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for about 2 weeks. Replaced it with a Samsung MU8000. Really appreciate BestBuy no hassle return policy. Biggest complaints were a very sluggish interface menu. It would take 1-3 seconds from the time I pushed "Home" before the menu would appear. It would take 1-3 seconds from when I pushed "Guide" before it would show up. My Samsung is much more responsive. Didn't really like the complicated and busy remote. I downgraded a 65 inch Sony for a 55 Samsung. I sit about 9 feet away from the TV and 65 inch was just too big. Another complaint....The picture quality required setting changes depending on what I was watching. If I watched sports, I would have to optimize the picture settings. If I watched broadcast TV, I would have to adjust the picture settings. If it was a nighttime scene, I would have to adjust the picture settings. Everything on my Samsung just works with the "Standard" setting. No doubt the image quality on the Sony is better than the Samsung but it wasn't worth the other trade offs (and increased price)
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great family TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my living room. It's great for family movie time, or watching sports.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A few adjustments were needed. I was sold a Bose Sound bar to go with my Sony. It wasn’t needed and i returned it. The sound from the tv is fine for my small home. I was disappointed in the 4K until I learned that my cable box has not caught up with the technology. My Netflix and internet shows are perfect high def. I didn’t want that cartoonish def they some TVs seem to have. Blu Ray DVD’s are great too as I purchased a quality LG player for my Oscar screeners. The size is wonderful. Big enough to feel like a theater but not so big as to cause distortion. I had to call geek squad to come out for technical adjustments inc syncing the remotes and programming the quality and other features. It was worth it to me because there is too much to figure out. I also upgraded my cable box. Lastly I bought an open box item that had been returned. I got a huge discount but the previous purchasers data and Netflix account were still on the tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tremendous picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredile picture...can see hair waving in wind; color incredible; best TV purchase I've made.
I would recommend this to a friend












