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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV Beautiful picture and sound the apps are convenient and easy to access

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up.. perfect picture, no adjustments, colors perfect, incredible clarity...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality with this TV and would definitely recommend this to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hard to find Better TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether youre an electronics novice or tech guru, this tv will be perfect! Out of the box it provides a basic, quick wizard to help you get setup. Any time afterwards, youre welcome to run any of the more advanced wizards to help you setup added features & functionality. The separated wizards concept allows users to spend less time setting up features they dont intend to use, and more time enjoying their tv! The advanced features, however, provide so much flexibility & tinkering if you do happen to be a tech guru! Either way, this tv offers ASTOUNDING picture quality. Its ability to upscale lower resolution sources is really impressive. As a former Service Technician, this tv offered me all the advanced features I wanted while utilizing a simple basic process my wife could easily follow & remember. We wanted a powerful tv with amazing quality but simple control. This tv has well-exceeded both our expectations!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SoCalTech, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Needed large TV for LR. Best quality-color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" TV meets need for large living room. Best quality, color, sound for best price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best TV ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! All the extras! All the fun! Entertainment can't get any better!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV/Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup/Great features/even regular HD looks way better, but the 4K is killer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture it is very sharp from any angle. Easy set up using cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good in multiple ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a still functioning plasma set and is significantly better. I wanted a good picture in a bright room and got it. The smart tv features such as s Netflix button on the remote are very convenient. I did not purchase a sound bar yet and sound has been ok.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with superb image quality,full of features and work great with google home

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was well delivered picture quality is very good, I love this TV model......

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome t.v. picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible product. By far the best tv for the money on the market today.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCANDY, We are glad that you appreciate the picture display of your television. Thank you for sharing this feedback. Regards, -Jay sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing tv combo with the new Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color, clarity, refresh rate & smoothness of the TV with the Xbox X is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its like being there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on the recommendation of Chris the Best Buy guy. I am glad I listened to him. The picture is off the chain. Set up was a breeze. The remote controls my Fios box and off brand Blu-ray. Fits and looks great on the Whalen 60" TV Console.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OUTSTANDING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a gamble and moved up to a big screen, totally impressed. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this TV in both 55" and 65". It is stylish, easy to use and unless you want to spend the money for an OLED (which is still substantially more), this is a best-in-class TV. Also has good customer service if you have any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Glad I waited for 2017

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture on this TV. I still think I can tweak it a little more but overall the picture is great I have an Oppo 203 4K Blu-ray player and between that and this television, 4K content is very good. I almost bought that 940 D but I'm glad I waited for these new models to come out. I wish I can give it 4 1/2 stars that's only because for some reason you have to get close to the TV to use the remote Maybe it has to do with my equipment

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and clarity of televison is exceptional. Great size. very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV. Everything the Rep said in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Everything the Rep said in the store. Works as advertised with FIOS.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is so bright and clear! The sound bar is an added bonus too!

    I would recommend this to a friend