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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,571 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great all around TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for all around entertainment. From 4K streaming to 4K gaming the picture looks amazing. It also has nice sound quality. However there are a couple cons: the navigation of menus is a bit upsetting, the remote control is not very sturdy or aethestically pleasing. All in all though I love the TV and would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, we're always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv that I have ever owned. Very easy set up. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at several models and chose the 900 series and im in love with my tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful,bright picture that can be seen from nearly any place in the room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture for Sporting Events

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture that gives you the feeling that your right there in the action

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality-easy to set up- extremely happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv ,very good operative system(android tv) and the image is supreme

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv has a great picture the clarity, brightness is really good. This is the First sony i have bought in a long time and i really enjoy it. The reason for the 4 stars is that the menu and settings is a little confusing, it takes some getting used to, the way it is laid out on the remote is to me not complete user friendly. Once you get the hang of it, its not to bad. Could be designed better. All around the TV is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anonymous, Your feedback is highly appreciated. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your input to the proper department. Thank you for sharing your feedback.-Jay sony_US

  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. HDR games look amazing. WIll recommend this TV to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 4 year old 60" HD TV with the Sony XBR65X900E. The difference was striking, even on non 4k cable. The picture was clearer and the colors were much more vibrant. The features are easy to navigate. Set up was simple. It was a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fantastic purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity and color are fantastic! Best television I have ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied, normally i don’t review any product but this tv deserve it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV esp for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a huge upgrade. It has great picture quality esp for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bigger screen and better quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped the bigger TV..and I am satisfied , quality and sound are better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money, it's everything I ever wanted with a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony = True-to-Life Image!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets! Viewing UHD 4K movies and/or gaming is just amazing with Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most reasonable of the premium Sony TV sets in 2017. I have had it for almost 2 years and do not have a desire to replace it. Great picture and good response time. Android tv works well and 4K HDR looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Image and Value combo! Gonna get two more after my house gets built!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Still a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second Sony TV which I purchased. The first Sony was a Bravia XBR4 which lasted 10 years until it started to lose its picture quality. Back in 2008 it was a top rated TV, so it's not surprise to me that it is still rated as one of the best. I played a movie from my Sony Blu-ray and the picture quality is great. Sharp picture, different shades of colors stand out well. 4K programming is limited, but in my opinion it's still a solid buy. The sound is better than my old TV but you would think that Sony would have put more thought into better sound. I will be buying a separate sound system at some time in the near future. This is still early in the review process, but so far so good. I gave it 5 Stars (considered giving it 4 Stars) on what I've experienced so far and what I expect in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melo, We appreciate your time sharing this feedback Thank you for the positive reviews. We will forward this feedback to the right department. Sony takes into consideration all feedback to improve our products. Thank you for choosing Sony. -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very very good picture quality the contrast levels are great

    I would recommend this to a friend