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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,571 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great OLED alternative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture at half the price of oled. Upscaling is excellent. Is it as good as an oled? No, but its pretty dang close. Truly amazing picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can't afford an OLED this the tv for you big beautiful picture. Android tv so easy to set up what more can I say it's a Sony go get it already

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply an amazing tv. The smart tv is great to be able to watch netflix, Hulu, hbo go, prime etc all from one remote and interface.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Picture and 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K picture quality is excellent, great brightness and contrast. The motion settings do make some tv shows look not quite right so have to adjust it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall, however remote and interface could be better compared to other brands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best 65" tv out there. Very easy to set up and the picture is incredible. Can't wait for football season to try out the football mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great picture. And the functions of the tv are easy to use. The smart part is way better then my previous smart tv. Absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Unbelievable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an excellent picture and vivid colors and deep blacks just as all of the reviews online said. You won't be disappointed with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing clarity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It almost feels like the images are in the room with you. Serious clarity with the 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd tv I bought this year, the first was an M series from Vizio, (STAY AWAY FROM THAT MODEL, the Vizio M65-DO is nothing but trouble)... So after many many issues and tech calls and service repairs we ditched that Vizio back to Best Buy (was still under warranty) and we decided on this Sony after very long and careful research. It is a world of difference in function and picture and ease of use. This is the first Sony TV we have owned and I am more than pleased with it. The HDR is fantastic when showing content that includes HDR with 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems like it's a good tv. Picture quality is good - we'll see how it goes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning color and clarity, interface is clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and clarity of this panel is truly stunning - rich, vibrant colors and much more variants and shades than my 2012 Samsung. Even newer Samsungs seem to look a bit blue and cold, but the Sony has a very warm and wide color gamut. The only drawback to this TV is the Android TV interface, which while offering lots of functionality, is slow and a little clunky,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this tv has a fantastic color across the screen and light contrast very happy

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love our new tv! Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony 4K tv! The picture is great! The colors are sharp and it seems as though you could just step into the TV and be there!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture specially in 4K. I was going to buy the Samsung QLED but decided to get this one because of the price. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always owned Sony TVs. I’d been thinking of buying a new TV for some time - my last one was bought in 2001. I finally took the plunge and the Best Buy professionals helped me pick the absolutely right TV for my needs and budget.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Love Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our Sony TV; the color is so clear and the concept of a smart tv is awesome. Delivery and installation was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for 2017!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV of 2017 for the money. I drooled over the LG OLEDs for months before pulling the trigger on this Sony, and I'm glad I did. It has full array local dimming and the blacks are almost as deep as OLED,for a $1000 cheaper. Lots of people complain about the Android TV smart TV platform (mostly reviewers and critics), but l love it. It's the only platform that pretty much every app (except Directv Now) is available for and it's more open source and customizable. Kodi is right there in the Google Playstore, no sideloading necessary.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi johntharkins, Thank you for sharing this feedback. We are glad that you chose Sony TV. Enjoy watching the built-in streaming videos. Thank you for choosing Sony. Regards, -Jay sony_US

  • Rated 3 out of 5 stars

    Overhyped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv New to go with my Xbox one x, alas I was sorely disappointed. The tv itself doesn’t have bad picture and it does get bright but it was nowhere near as good looking at home as on display at the store. Half the features weren’t even supported with the X; it would tell me HDR wasn’t supported with my tv, yet, I could hook it up to my LG B7 and everything would work perfectly. Motion was another problem, no matter what my settings were on and even when motion was off it was nauseating. I swapped it out for the oled b7 and while it was a little more expensive I’m much happier with the purchase overall. If you want the best picture go with oled. If it’s out of your budget you could give this a try because the motion didn’t bother my wife nor my mother, just my sister and I. The picture isn’t so bad as to shake a stick at, it’s just oled is superior.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp, dynamic colors with Sony quality. Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly shopped for what I wanted and searched for a good price. I was able to get both at Best Buy. I am very pleased with the product and especially with the support team at Best Buy. I will definitely purchase additional items.

    I would recommend this to a friend