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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you would like a TV that will stream without an additional add on Streaming stick like Fire Stick of Roku this is it. I can stream anything that a Fire Stick can and it is controllable via the remote. If you want to use a Fire Stick the Sony remote will control that also. I have a Vizio sound bar and the remote also controls that. The remote also switches easily between the apps and OTA TV. This is the closest picture to OLED that I have found for a lot less money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for a year now. Exceptional picture! And easy to use. No problems at all so far...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY Beautiful picture for 65 inch television. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv in the market for less than 2k, unreal picture quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, we love it ,great size and picture and sound are great .Easy to use and has lots of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    So far, so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony 65" TV was easy to install and the picture quality has been amazing. The apps/features are second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Best Mid Level TV for the $ and picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a LOT of research before finally deciding on this tv. Watched/Read plenty of reviews and this really was the one. The only bad thing I read about this was the viewing angle and frankly it isn't bad at all. Netflix and Amazon are built-in and has HDR. The clarity is great, really no complaints, got a sound bar to improve sound quality and that was pretty much it. Made custom calibrations using AVS Forum and Rtings.com that were fantastic. Highly recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV; multi viewing purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic visual viewing. Slick, sleek, minimalist design. Projection is perfect for our space in our conference room. We will be purchasing another one next month for home use. We absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this tv. The colors are bright and clear!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our old television went out we decided to upgrade. The minute we saw the picture quality on the Sony, we were so excited. This television is well worth the money. We were also comfortable with the Sony name. There are less expensive televisions out there but if you watch a lot of television this is the best picture out there. Sound is great. We purchased a sound bar but returned it because you don't need one with this television. Once again, this is an awesome television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the picture. Remote buttons are my only issue. I have to really press for some to do the function.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new set is awesome. It’s easy to setup. And to experience all the new vibrant color and picture is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Quaility picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony make a good quality product. It is noticed by the great picture and vivid colors on the screen. Although for the size of the TV, the sound system doesn’t fit the expectation; you’ll need to buy extra sound equipment

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is fabulous great quality great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price, beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new 65" tv as an upgrade from my 55" Samsung. I have always liked Sony products and their tv's. This one was well worth it. Really like also that it is Android Tv... load all your apps and your good to go. Very happy with the set so far. Keep in mind there is not much 4k available and you will need to upgrade everything to 4k.. HDMI cables, DVD player, Fire Stick, etc,,,, everything must be 4k... to even come close to the pic in the store...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase of my Sony TV. The staff at Best Buy was knowledgeable and very helpful even on Black Friday. It was very busy but the staff was on top of ther game. Thanks BestBuy...

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing pictture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has amzing color quality, deep rich blacks incredible shadow detail almost hard to tell its not an OLED

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth with set up picture quality excellent

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 2160

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assume picture! Don’t regret spending the extra $500 to upgrade to this model. Colors are vivid and brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super pleased new Sony - 65" Smart 4K Ultra HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Smart - 4K Ultra HD TV by Sony. It has a great picture with incredible depth and color. The 4K videos through the internet are amazing and make great entertainment to see what is available on the huge variety of apps via the Smart TV. Set up of frequently used apps was easy and the selection of programming adds more choices then all the channels on my cable service, which I rarely utilize since I purchased this Sony - Smart 4K Ultra HD TV.

    I would recommend this to a friend