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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,571 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television looks great. Easy enough to set up. Complete with voice activation. High end 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is a tv making master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a reason Sony is such a top maker of electronics. They make amazing products! This tv is beautiful! The display is phenomenal and it can do so much. The sound quality is great and the picture is clear and crisp everytime, even in low light. The bezel is small which gives you a near edge to edge display. It also has Google voice which is a nice feature as well. There’s so much you can do to customize this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup .Has a really great picture.HDMI ports easy to get to. Also has component hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contrast of colors is amazing, deep blacks and vivid, rainbow like colors make the viewing of any show one hundred times better than anything I have experienced before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Picture is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and user friendly. Picture quality is great. Would recommend this TV to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Conflicted about price but worth it in the end...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was conflicted about the more expensive Sony model versus the comparable Samsung model. Ultimately I trusted other reviews and Rtings. In the end, the Sony has an amazing picture and for us one of the more helpful specifications is the low reflective screen. We have a bright room with three side windows and a backlit room behind TV and the more matte screen is helpful for glare during the day. It is a great TV, no doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats an OLED !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost got an lg but saw this on YouTube. Great reviews and best price. May not have Dolby Vision but not many sets have the 4000 nits to use it properly. Awesome blacks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture, okay sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Sony TVs, and couldn't pass this one up when it was discounted $500.00. The picture is awesome, and the sound is okay but not full and rich like the picture. Hooked it up to existing Surround Sound System, but only after sourcing an adapter from Radio Shack to convert the "earphone" jack to RCA male plugs since the only other "audio output" was "fiber optic" which my older Surround Sound System couldn't accept.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV in range, i would highly recommended, the black light picture is good and have HDR

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love the Sony 65”4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of comparing, even at Best Buy. We love the size and great color. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality. Easy to set up and use. Tons of features.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    I love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for movies and gaming and the picture is amazing. Great contrast and vivid colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AvidGamer, We are glad that you appreciate the most lifelike picture TVs have ever been able to create, with brilliant highlights and fine detail. Thank you for choosing Sony. Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    picture was great in-store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really in the market for a tv but this one caught my eye, took it home for the game was a little blurry called comcast and got a newer box and has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greeat value TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a leading brand LCD TV. I did my research and the Sony 9000E has backlght direct LED and native 120 hz motion enhancer. For me these were two very important requirements. The reviews and price of the TV made it unbeatable value. Now out of the box and set up by the Geek Squad, I am extremely happy. TV looks really good, picture quality is excellent with very good sound. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture, color is so sharp! Geek Squad terrific explaining how to work tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new tv this one is awesome bright picture easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv blows my prior XBR-850B out of the water! The colors are so very vibrant. I don't understand everyone's frustration with remote lag, works fine. This is the tv to get! I got it for an outstanding price too! Best buy, literally.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with the tv. It has that great, sharp SONY picture, quality. The only downside it has that typical tv speaker sound but don't let that deter you from purchasing this model-adding a sound bar is a perfect fix. Purchasing from Best Buy was an easy process. We loved the fact that is was delivered promptly and in perfect condition, and we didn't have to bring it home from the store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X900E-65in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, got it on clearance because the X900F, 2018 new model just got on the floor and they were clearing out the X900E stock. The X900 series is a great all around performer, running as PC monitor, PS4 gaming, and TV in lving room setup, all at the same time, just change an HDMI input and ready to go. Picture is Great, use with a sound bar or stereo system, as the built in speakers are not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Quality for Pricepoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this Sony TV. This is my first 4K TV and one of the biggest reasons I got it was not just the 4K rendering, but he upsampling of the standard 1080 HD.

    I would recommend this to a friend