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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4571 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, price, color, and 4K features of the 65" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the excellent picture, beautiful colors, and clear images. Customers also find the TV to be a great value for the price. However, some customers have expressed concerns about the remote control experience, speakers, operating system, expensiveness, and durability of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,571 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a ton of research on TVs and decided to go with the 900e and I couldn't be happier. I've played with some settings and the picture is beautiful. I'm also a gamer and my PlayStation looks amazing on this TV as well. I waited for the price to drop for Black Friday and it dropped to what I thought it would. This is 2019 now and it's still going strong. Love my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and color are great. Sharp and clear. Looks great mounted on our wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Love the tv it's what's I was looking for awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love the quality picture is great nice it's user friendly have got to use all the features but will Netflix is set and love watching sports on it that's the reason I brought this

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4 k tv upscaling is really good clarity of picture is good colors are veey bright

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture Qualiy is fantastic, the blacks are very good, happy about my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Love how you can talk to the tv. Great built in apps. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony: Clear, beautiful television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So delighted that my husband and I purchased the 2017 Sony Bravia “65 Model 900E television! After a comparison to a Samsung similar television, the Sony beat Samsung hands down with a higher quality picture. The picture was clear not fuzzy, the color was bright and true, and the contrast was sharp. The 900E went beyond any expectations that we were hoping to receive. Thumbs up!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered a few TVs (Sony, Vizio, and Samsung) before I purchased my Sony. The picture was awesome for my living room which is somewhat bright but no lighter than the Best Buy showroom, so I knew the picture was going to be even better t home. Hook up was easy and logging onto Amazon, Netflx and others was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is sharp and user friendly. The best TV I have ever purchased this year.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A superb television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has spectacular, warm, deep images that looks wonderful! It's a good looking unit, and relatively lightweight. The only slight negative is the volume. The sound is very good, but it's just not as loud as I would have wanted. I have to crank it up a bit to get the sound level I want. Fortunately, I bought the matching Sony soundbar, and that takes care of the issue NICELY!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our primary TV. It has great pictures quality. Sharp and vivid colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMichaelH, We are glad that you enjoy the most lifelike picture TVs have ever been able to create, with brilliant highlights and fine detail. You can check the help guide from this link for more details:
      https://docs.sony.com/release//Help_C418100121.pdf
      Thank you for choosing Sony. -Jay sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great upgrade to our living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so clear and looks amazing in our living room. Well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. Color and clarity is exactly what I expected and more. I am not too tech savvy and I struggled with some of the setup features. I have Dish network and it appears some of the features favor DirectTV. There seems to be some delays when I use my Dish remote that are sometimes frustrating. I bought the TV to watch Super Bowl and it did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't replaced our TV for about 9 years and it was time to replace it. We had such hard time to watch any dark scenes with the old TV especially when we watched GOT. After going through reviews of this TV, I decided to grab the Black Friday deal and purchase this TV. My wife, kids and I are all satisfied with the quality and the shown image is incredible. Thanks Sony and Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TVs are just on a different level!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been an amazing purchase! We have owned this now for just under 2 years and we have had absolutely no issues whatsoever. Picture quality, sound, you name it, are all amazing! This is the second Sony tv I have owned (the first is still working perfectly also) and I will never switch to another company. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 65in. My first Sony. My first 4k. Great TV. great price. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" TV LED - 2160p - Smart - 4K Ultra HD TV w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at several models and sizes. Moved from an old 45" Sony. The 65" added more than 100% more surface area. The 75" we looked at was too big for our space and the picture was not as good at 75". Other brands did not have the clarity like this Sony. Bought a sound bar also to provide better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love, love, love it, great picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our purchase of this TV. Wonderful quality, and great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect for watching sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leaning towards buying an OLED 65 inch TV. Then I saw this beauty side by side with an LG OLED at Best Buy. I could no longer justify the $800 price difference. The quality of the display was as good; the colors, brightness, movement were awesome. I have now owned it for 2 months and just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and this Sony had everything that I need. I’ve had it for almost 2 years now, and I’ve had no issues whatsoever. When the power goes out, everything resets automatically. The only drawback is, it doesn’t communicate consistently with my Alexa system. That could be user error, but I’m working on it.

    I would recommend this to a friend