Customer Ratings & Reviews
- Model:
- KD65X77L
- |
- SKU:
- 6544131
Customer reviews
Rating 4.6 out of 5 stars with 299 reviews
(299 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 65" Class X77L LED 4K UHD Smart Google TV (2023) for its unmatched picture quality, superb color and contrast, and overall design. Many find it easy to set up and appreciate the user-friendly remote control and Bluetooth connectivity. Some customers express concerns regarding the Google TV interface and the TV's responsiveness. Despite these concerns, many feel it offers good quality for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BEST TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better quality & picture than Samsung! Love it!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrettyChocolate We're delighted to hear that you like the picture and overall quality. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture love the pice point to. I think this is a great tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chicken, Fantastic! We're so glad you love the price and great picture quality of your Sony X77L. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent image, the color of the picture is really nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvelynG, Amazing! We're thrilled to hear that you are enjoying the picture quality of your TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mornings on a Montana ranch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Picture is crystal clear. Enjoying the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dolfan,
Thank you for such a great review! We're really happy that you are enjoying the crystal clear picture and overall performance of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 65” Sony is a great tv and has a wonderful picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathy, We're happy to hear this feedback! Glad to know you like the wonderful picture quality of your new Sony X77L. Powered by Sony's 4K Processor X1 and Live Color technology, your movies, shows, and games look immersive and realistic with more vivid colors. Even 2K and HD media can be upscaled to near-4K thanks to Sony's 4K X-Reality PRO. If you like sports and action-packed movies, Motionflow XR will create and add frames to keep things smooth and blur-free. Finding what to watch is easy with Google TV built-in, or you can cast from a phone or PC with Chromecast Built-in and support for Apple AirPlay. All of this and more is intuitively managed with the included voice-enabled remote and Google Assistant. Thanks for choosing Sony! -Sam
- Pros mentioned:Color
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV good color when streaming and watching TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AhmadR, We're happy to hear that you are enjoying your new TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony - 65" Class TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality it excellent and with clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyaS, We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good tv nice picture good blacks soundis great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammm,
Perfect! Glad to hear you are enjoying the amazing picture and sound quality of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Mr judy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV seems to have a bright picture and good sound quality without a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickJ, Thanks for sharing your exceptional experience so far with your new Bravia TV. The X77L is a great choice for an upgrade. We are extremely pleased to hear you're enjoying the excellent sound and picture quality of this TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sonny tv excelente
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent brand , and image sonny like always the best ,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinC,
Thank you so much for taking your time to write this review! Your kind words encourage us greatly. We always strive to deliver the best quality with our products. Sony commitment to customer satisfaction is our top priority. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for trusting SONY! - Kris
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Well it’s cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it was super easy to set up with the new boxes the way they are
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShawnB, Great! We're glad that you like the ease of setup. Thank you for choosing Sony. Erin
Rated 4 out of 5 stars
I'd give the tv 4.5 stars, but the connection only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is fine. The connection...not so great. I have it temporarily in a location below an older television with a roku device attached. That tv rarely loses it's connection. The Sony with Google TV...every day. I'm hoping that when I'm able to move the tv to it's permanent location, it will hold the connection better there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynetteB, We're glad that you like your TV. For optimum performance, please ensure the software is updated. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Great TV great salesman.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, The 2 guys who helped us choose this TV were very knowledgeable and took time to explain the differences and what to expect. . They weren’t pointing us to the most expensive TV. They were great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CJRJ, We're glad that you are satisfied with your purchase. Thank you for choosing Sony. Erin
- Pros mentioned:Color
Rated 4 out of 5 stars
AMAZING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The color and the clarity of the TV is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RachelP, We're thrilled to hear that you are enjoying your new TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
- Pros mentioned:Picture qualityCons mentioned:Responsiveness
Rated 1 out of 5 stars
Slow response time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited for this TV. It’s big and bright. But the TV is not responsive to the remote. From the home menu, there’s a lag to scroll through apps and channels. I have tried unplugging the tv, changing batteries and making any software updates. But nothing. There’s a 15 day return window with Best Buy. So basically I’m screwed. So much for happy holidays. Idk if it came damaged or if Sony is just making crappy products, but I do not recommend unless u like paying for an iPhone 15 but with the responsiveness of an iPhone 5
No, I would not recommend this to a friendBrand response from SonyListens
Posted .HI JeanpierreC, we are sorry to hear about this. This is definitely not the experience we'd like you to have and we appreciate you performing troubleshooting steps to fix the problem. We'd love to help you troubleshoot your problem and turn this into a better experience.
May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the X77L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
Rated 3 out of 5 stars
TV Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV quality is great however, the system glitches and is slow response
No, I would not recommend this to a friendRated 5 out of 5 stars
Please look for my first review.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already did the review. I completed the entire review. With your second response to request a review, I guess I don’t have much chance of winning. I would expect your responsibility to be of the same quality as your TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeromeB,
We're happy that you like most of the features of this TV. Your feedback regarding the quality of our TVs is extremely important to us and is very much appreciated. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase. If you need further assistance or more information about our product, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for purchasing the 65" X77L and for choosing Sony!
-Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Camper TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality as well as great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiannaP,
Many thanks for the 5-star rating! We're delighted to hear your enjoyable experience with the amazing picture and sound quality of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Beatiful picture and great sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is GREAT. I can get all my apps I get from the play store and I can mirror screen with my phone. It's very compatible with both apple and android! I am extremely happy with my purchase, and I would recommend this to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lyons,
You made the right choice! We're thrilled that you are enjoying the supported apps and casting function of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! Had bought another brand after our Vizio started getting shadows and didn’t love it, got this instead and it’s great. Easy setup, remote is great and even works with our Apple TV, one less remote to juggle!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PPratt,
Great! You made the right decision in getting our Sony KD65X77L BRAVIA TV. We're glad that you are enjoying the awesome quality, easy to setup, nice remote of our X77L, not to mention, it worked well with your Apple TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Marco



















