Customer Ratings & Reviews
- Model:
- KD65X77L
- SKU:
- 6544131
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 65" Class X77L LED 4K UHD Smart Google TV (2023) for its unmatched picture quality, superb color and contrast, and overall design. Many find it easy to set up and appreciate the user-friendly remote control and Bluetooth connectivity. Some customers express concerns regarding the Google TV interface and the TV's responsiveness. Despite these concerns, many feel it offers good quality for the price.
This summary was generated by AI based on customer reviews.
Tremendous!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered early in the time-frame by two very nice, courteous and competent Associates. They had it set up quickly, and made a couple of great suggestions as to add-one I might want to consider. Thank you Gentlemen for such a wonderful experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonniebethR,
Thank you for the 5-star rating! We're glad to hear how fast your TV was delivered and setup. Your satisfaction means a lot to us. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last 65" Sony lasted 3 - 4 years, Hope this one lasts longer. So far it is ok. Probably will buy Best Buy's 5 year warranty protection just in case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary, We're glad that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
Sony 65" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! This replaced my other 65" Sony that developed lines on the screen. Geek Squad warranty replaced it, no problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaW,
Thank you for the 5-star rating! We're sorry to hear what happened on the original TV. Nice to know you like the replacement. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched this model for ratings and features before purchasing from Best Buy. The Geek Squad installation and removal of my old tv were well worth the price. Sony tv's are awesome !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WaltS,
Thank you so much for your positive feedback! We always strive to deliver the best quality with our products. Your satisfaction with your new TV means a lot to us. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks for choosing Sony! - Kris
Consultant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in-store buying experience, helpful and knowledgeable staff. Home delivery was prompt. Happy with the overall experience. Best Buy! Best Experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UdayZ, Excellent service! We hope that you are also enjoying your new TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
Best Buy Rocks!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service and very attentive towards customers. I truly recommend this Best Buy to everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent service! We're also glad that you like this TV, JerryC. We appreciate your feedback and thank you for choosing Sony. Erin
Sony Big Screen Television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second Sony Television that I have purchased from Best Buy and I knew from past experience that Sony was a good brand..
I would recommend this to a friendBrand response from SonyListens
Posted .HI SAMSON46, Great! We're happy to hear that you're enjoying your second TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
Excellent tv experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the best tv i have ever bought excellent product and excellent gaming experience and i havent had any problems with my tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenC, We're glad that you're enjoying your new TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
AshS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than than the 2020 model. With every new model, they get faster and a lot more responsive, even after the software updates.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshS,
Awesome! We're glad you've noticed the great improvements of your new Sony TV with the previous models. Nice to know you like the features and overall performance of the unit. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks for choosing Sony! - Kris
Fast service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy. The buying process was so quick we went in and 10 minutes later we were loading it up. Fast service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuancM, thank you for taking the time to share your wonderful shopping experience. We're also glad that you are enjoying your new TV. Thank you for choosing Sony. Erin
Long time customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. This wasn’t my first choice but it turned out to be a better purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnieM, It is great to hear that the TV turned out to be a better purchased. We appreciate your output and thank you for choosing Sony. Enjoy! Erin
TV Install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were super qualified and polite! They went over and above to make sure we were set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky Excellent service! We hope that you are also enjoying your new TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
First Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good value and nice backlighting, menu screen is slow to load and slow response to remote sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsraelA, We appreciate your feedback. We're sorry to hear that the menu screen is slow to load and slow response to remote sometimes. For optimum performance, please ensure the software is updated 60642000 and use fresh set of remote batteries. You may also refer to BRAVIA TV troubleshooting guide for additional steps to follow: https://www.sony.com/electronics/support/articles/00200862?utm_source=glean
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this tv. First time having a tv with back light and I LOVE IT!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KishmaR, We're delighted to hear that you like the picture quality. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
Awesome TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this one... Resolution is perfect for my family, and my kid enjoys this alot...
I would recommend this to a friendBrand response from SonyListens
Posted .HI Karthik, We're thrilled to hear that you are enjoying your new TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin
Great color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the television! The color is so much better than my old tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarshaB,
Nice! We're glad that you are happy with your purchase and with your new Sony TV. It's nice to hear that you are loving the awesome picture quality of our TV. Thank you for choosing Sony! - Marco
Хороший телевизор
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Отдельное спасибо сотруднику магазина, который помог выбрать именно этот телевизор
I would recommend this to a friendThis Is It
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his tv. If you want us to review though don’t require any amount of characters.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaureenW,
Thank you so much for sharing your great experience with us! We're really happy that your husband loves his new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris
excellent tv to purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love our new sony tv ............................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbieD, Awesome! We're delighted to hear that you love your new TV. Thank you for choosing Sony. Erin
Happy go luck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase. The sound on this television could have been better but wasn't a deal breaker. Great price .
I would recommend this to a friend