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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,118 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for us and it really is a great tv. Super easy setup and nice design with a small footprint and surprisingly stable stand. The remote control is very intuitive and it has all the inputs and outputs I will ever need. Picture quality is great! The sound is also pretty good with the internal speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikey, we're glad you like the design, picture and sound quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to set up. Great sound as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandy, we're glad you like the picture quality and the sound quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great price and bright picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Concha7748, we're glad you like our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking tv, great picture ,easy to operate. .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tommy, we're glad you like our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE SONY BRAND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always been a SONY customer, 2 years ago I bought 2 samsung 55' TV'S and one of them is not working anymore. I'm back to SONY again, they are pricey, but they last more, the quality of the colors are great. Sound can be a little better but is ok, I can live with it. I am very happy with my 65' SONY TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simpson, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t decide between Samsung and Sony initially. However, I felt Sony was better quality providing truer colors. Samsung was equally priced but more mass produced causing alarm for longevity. My other Sony TV’s have lasted beyond a normal life expectancy without any issues. Well worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Top10, You've made a great choice! Thank you for purchasing the Sony X800H. Good to know that your investment is worth it. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. -Sam Sony_US

  • Rated 5 out of 5 stars

    Crystal Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Crystal Clear easy setup--you are forced to get a Google Play account in order to add apps like Disney+ HBOmax one hiccup when it updated TV software wiped out sound except netflix --you have to unplug the power cord in order to reboot and get audio back No soundbar needed audio is sufficient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi icanseeclearlynow, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We have our support team that always happy to assist if you need help. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Upgraded our TV - glad we did

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV on a budget :) We were looking to upgrade our older smart TV without breaking the bank. After researching on Consumer Reports, found that this TV would be a good replacement without breaking the bank. Glad we did. Plus we can now get Disney+ on our TV (our former smart TV couldn't stream it).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauriefromOly, We're very pleased to hear you like our TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    great/TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one very good TV, THE COLOR AND PICTURE are GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace my Hisense as Hisense wouldn't honor their additional year warrenty when I registered it on line. The Sony has been AWESOME! It walked me right thru set up and it was a breeze. Movies are bright and clear. Best picture on a TV I've ever owned. But this TV you won't be sorry!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drennon99, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the TV now for about a month, and we've been very happy with it. It arrived free of any damage and was simple to set up. The picture is extraordinary, even with lower resolution sources like DVDs. The room it's in gets a lot of natural sunlight during the day, but visibility remains good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mrcook128, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we bought this TV, I wasn’t expecting my other old TV got damaged and not fixable. So this was an unexpected purchase. But I have no regrets. The quality, definition, sound, color, etc, meet all expectations. Reasonable price and great customer service at the Best Buy Leominster store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amalia, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Sony 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality picture. Vibrant Color and HD transitions are seamless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 6Figures, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for anyone, including older adults.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome, and for the price I paid it was a good deal. Set up was easy. I got this for my 80 year old father and the interface was easy to use, even for him. Intuitive design. The remote could be larger for his aging hands, but it is a great TV with great quality picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Veritas, we're glad you are enjoying our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bells and whistles on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture quality and Android OS for the price! Easy to set-up and in minutes you're all set to go. Great motion too. Very pleased with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Doc14, We are glad to know that you are very pleased with your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and color. Sony TVs are the best in this regard. Geek Squad installed for me and they couldn't have done a better job. My only complaint is that the TV tells me the AppleTV app is not supported on this TV. Otherwise I am super pleased with this television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DETVJS, we're glad you love the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv! Love the quality of sound. Picture is great only thing is at night you can see subtle white spots around the frame because it’s a local dimming tv. But that’s to be expected. Next time I’ll invest in a full array for sure!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaviHair, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Software glitches??

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Picture. Had to unplug and reset a few times to get all apps working with sound and not in what seemed like fast forward view! Don't understand it. Also, sound bar hooked up to HDMI3 ARC has to be reset at times. Is there a software update for this yet?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Softwareupdateneeded, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with your SONY unit. We recommend checking this link to get the latest software update for this TV:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/downloads/00017155

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Couldn’t be any happier with this flat screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this flatscreen is spectacular. I have two, one in my living room, and one in my master bedroom. The sound quality is very good also. I had a Sony sound bar, but I don’t use it as much, because it is not needed. It’s well worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donnie! Fantastic! We are really delighted to hear you are happy and satisfied with the incredible picture & sound quality (you even purchase two!) of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. Feel it a solid upgrade from the TCL that died in 18 months. Glad I got the extended warranty from Geek squad. They replaced it with this one. Heads up though.. if an update appears, wait to install it until they work out the bugs. An update i got caused everything to stop working for a day until a new update showed up and fixed it all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi weird, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US