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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,118 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, bright picture! Easy to set up and ha e the one remote control all my devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BraviaTV, We're glad to hear that you appreciate the picture quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Menus are also easy to use. Picture is great and sound quality is pretty good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STTV, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of the picture. Set up service was on time & very professional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kfurl, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching sports is so awesome on this tv, great colors and quality. Watch tenet movie on this!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AceT, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Lifelike vivid pictures on a big screen. Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly NBC hop quality TV in every way. Connects to all our movie Apos like Amazon . Netflix and Vudu

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality, easy to mount onto wall. Very happy we chose Sony and this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi newhomer, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is extremely nice love the picture good quality and I will be buying another one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikespicks, thank you so much for the 5 Star rating and feedback! We are incredibly pleased to hear you love the fantastic picture quality of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      We are looking forward to your awesome review of your future Sony product! Thank you so much for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tall Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up and great service. I get deal a good at Best Buy. I'll be back!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TallMike, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great TV for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for me. Great TV for me great TV for me great TV for me

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice 4K Sony TV. I will recoment this yo any PR My friend. The servicié is out standing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eduardo, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. Is great picture is spectacular no artificial color speaker sound is great also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scrapp1, That's wonderful! Thank you so much for choosing our X800H LED 4K Ultra HD Smart Android TV. We're glad to hear it works great and you're enjoying the excellent picture and sound quality of your new Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, great view. So many buttons but everything is easy to navigate. Love my new TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jhorp,
      Fantastic! We're glad that you love the amazing picture, sound and easy navigation of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Picture is amazing. I would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV... The picture and sound are both amazing! It is more expensive but worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chen,
      Awesome! We're glad that we were able to meet your expectations with the TV price. We're delighted to hear that you are enjoying the great picture and sound quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best TV I have ever purchased. I love the interface.and the picture is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abcd, we're glad you love the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality Tv. The colors are so nice. It has the play store from Google which is a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is amazing and I could not be happier with the size. Everything looks so amazing onit

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice! Definitely I recommend this Sony TV. Excellent quality. Perfect to my tv room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First big TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, easy to use remote and better than average sound system. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bevsie,

      We are glad you like the picture quality and the remote control of the television. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    On average base

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume of the sound is too loud even I set it to the low medium. Don’t need to buy the volume box. The picture are great but too but too much apps function for the elder senior to play along. So far so good nothing damage on the screen which I don’t know why one of the reviews said there’s damage or malfunction. I don’t usually give five star rate on the product but is average base on the set up of the technician.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyan, thank you so much for your review. While we are glad you are satisfied with the great picture & sound quality of our X800H, we are sorry if the Android features of this TV did not live up to your expectations. We appreciate your input and we will surely take note of it as we always strive for the best customer experience.

      If there’s anything we can do to help, please feel free to email us at socialsupport@am.sony.com with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US