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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,118 reviews
  • Rated 5 out of 5 stars

    Forget Samsung buy Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 55IN Samsung that died after 14 months. Picture is definitely sharper and was only about a $100 more than the Samsung. Remote is also easier to use for a person who isn't tech savvy. On the whole I am pleased with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jimbo, Awesome upgrade! We are so glad to hear that you are happy with your TV purchase! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Picture Quality, Good quality TV overall, will recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynee, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the TV but need one bigger maybe a 75 inch. Or 85 inch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annefrige, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase, I like this TV the picture is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newsony, Thank you for purchasing your new X800H TV. We're very pleased to hear you like the excellent picture quality of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. Enjoy all the features not on my previous tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointed, we're glad you are enjoying our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great deal.I would recommend to a friend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hotrod65, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    New Sony 65 HD tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase The delivery personnel were timely They removed the old tv and installed the new Sony 65 in tv without any issues. I would purchase additional items at Best Buy in the future and I would tell friends about the service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MySony, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, quality sound and picture. Reasonably priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Basicone, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We hope you reconsider SONY again. ~Earl Sony_US

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote a bit harder to work with than older ones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv remote a little harder to work with than I'm use to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Bravia 65” LED 4K, UHD SMART Android TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too new yet to evaluate. I haven’t been successful in adding the Apple TV App. and the Peacock App. Even though I’ve tried several times. Sometimes the TV will go off on its own. Like I mentioned, it’s really too soon to tell. I’ve seen some 1 Star reviews that their TV’s also started going off all by itself. We’ll see.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teddie2, thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. You may want to update the software of your TV to the latest version to access the Apple tv app. For the unit turns off by itself, you may follow this link to better isolate the issue:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00032613

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Ps 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but doesn't have hdmi 2.1 not got for the ps5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimbeam1969summertime1969, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Pretty amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought while stores were closed so I couldn't do the usual screen comparison. Spoke with friend that used to work in the TV biz and he said it's more about the software these days, so I just bought the newest series- the H and didn't worry about 800/850/900 etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, mccoon, We are happy you like your new Bravia TV. The X800H uses Motionflow XR refresh rate technology to keep the motion smooth and clear, providing fast-moving action sequences in sports and movies with lifelike clarity. You’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display with the X800H. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so easy to set up if your not tech savvy Good pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, awesome smart tv that fit family living room. Excellent colour separation for use, my family loved it and I recomend it for people to get one, it's smart all the way and works better than samsung. The model is one of the best have seen around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jide, Awesome! Good to know that this unit fits in the family living room. We're glad that you and your family are happy with the purchase of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Everything I wanted.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a TCL 6 series 4K, but took it back due to multiple issues, and bought the 800H. I absolutely love this television, and only wish I would have bought it sooner. My only complaint would be, trying to find more 4K content to view.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sportsfan,
      Awesome! We're glad that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      We value your feedback regarding your review with the X800H 4K Content. This unit supports 4K HDR processor X. You can enjoy 4K and HDR content with this X800H. The required procedure depends on the content source and your TV. Streaming services such as Netflix, YouTube, and Prime Video provide a huge amount of 4K and HDR supported content. To enjoy 4K content with some services such as Netflix, you must subscribe to a specific plan such as a premium plan. If the picture setting of the streaming service app is not set to auto or high, you cannot enjoy 4K/HDR content at the best quality. If your network is not fast enough, you cannot enjoy 4K/HDR content at the best quality. The required network speed depends on the service. For more details about the support of 4K content, please check the link below.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00245141

      Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Professional and Knowledgeable Salesperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a TV was a simple and quick task with the help of a sales associate. I was in and out with one in 30 minutes and felt I had made the best choice for what I wanted with the help and vast knowledge from the salesperson.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewTV, You've made an excellent choice! We're very happy to hear you had such a wonderful experience purchasing our Sony X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Antenna friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have owned. I use an antenna with a rotor for changing direction of the antenna. This tv allows you to scan your channels and then re-aim your antenna and then add channels with out losing your original scanned channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tuner, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Nice picture, but had trouble setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely HATE the smooth motion function on all the newer TV's. I finally figured out how to turn it off, but it took a while. This is not how the TV/movie producers meant for their product to be viewed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErinD, We appreciate the feedback. We're glad to hear you like the picture quality. Our X800H is powered by our X1 processors reproduces more colors than a conventional television. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Sony TV @ a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, steered me to a great value in a 65" Sony TV that has an unbelievably great picture. They alerted me of the sale on my app so I headed in to the Eagan store and found exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyShopper, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this TV. At he beginning I thought the antena-chanels were poor image, bit I feel better now. I love the "android" platform. For the money I paid, I can't ask for more. I recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi caminante, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US