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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,118 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommendation of this tv was a great choice. I was hell bent on a different brand, but the sale price swayed me and the info from the salesperson helped me make my decision. I am very happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rita, We are glad that you are very happy with your choice. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has made many great products. The most impressive feature on this TV is the smart TV aspects. The speed and responsiveness is amazing. The TV Color is brilliant. HDR is amazing. 4K HDR Movies look great on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a samsung and it recently had broke. After getting this tv I don't think I'll go back to a samsung because the colors are more natural than the samsung tv which are more bright and not as realistic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tmori, That's great! Thank you for purchasing and choosing the Sony X800H TV. We're glad you like the overall picture quality and colors of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 4 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new tv! I love the integration with the satellite receiver. It really makes everything so much easier! The only downside is my receiver doesn't work with this tv even though the receiver works perfectly. But, just means I can ditch the extra cords and go wireless!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoredPuppy, we're glad you love our product. We're sorry to hear that you have an issue with your SONY unit. We would like to know more details on the connection you use with your TV and receiver. Please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Big, bright, beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a crowded field out there but this SONY won us over. Have been loyal to SAMSUNG for a long time but this one won out for our game room application. Uniform screen display in all light conditions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidF, You've made an excellent choice! Thank you for purchasing the Sony X800H. We're glad to hear you appreciate the excellent picture, brightness, and contrast level of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Brilliant colors from this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with our first Sony TV. It has the most colorful screen on any TV I've had. Whenever we need another TV it will be a Sony. Also very please with the professional installation by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a 65” LG FROM Walmart had issues the Sony I purchase from you has been flawless the store’s personal were excellent especially the young lady who helped me on the phone and at the store she was golden

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tanya2037, we're glad you like our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv would have liked to been informed about a couple of things before I purchased. If you stream with your tv provider (spectrum) you can’t download that app on this tv. The built in chrome cast does make up for it but slightly inconvenient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShelbyJohnson, Thank you for the feedback on your experience with your XBR65X800H. Good to know you're enjoying the built-in Chromecast app of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV and good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the TV on the floor while searching for new stand. When Andrea Bocelli stepped out of the cathedral in Milan, Italy on Easter Sunday......I thought his next step would be out into my living room!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Texan, We are glad you are enjoying your new Bravia. The X800H uses Motionflow XR refresh rate technology to keep the motion smooth and clear, providing fast-moving action sequences in sports and movies with lifelike clarity. You’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display with the X800H. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 4 out of 5 stars

    Good buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly happy with the purchase. Understood it wasn’t top of the line when we bought it. But the darker corners are pretty noticeable. Haven’t quite figured out how to set a turn off time, either. Overall happy with the purchase and would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LdubyaD, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. Were sorry to hear that you have an issue with your SONY unit. You may follow the link below for sleep timer:

      https://helpguide.sony.net/tv/husltn1/v1/en-003/07-14.html

      If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great picture quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love our new TV. I love that I can request features by merely talking into the remote and the ease in which I can adjust lighting, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV great for sports, movies, and specially gaming! If you are looking for apps and being able to mirror your phone to the tv for everyone to watch this is the tv for you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NVTI, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Fast processor and can type and stream through menus fast. Also has voice recognition with remote and a definite upgrade from my previous Samsung I bought last year

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Calc, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Looks nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Sony has always been a reliable name in my household. Sharp tv died after a few years. My other Bravia is 15+. The brand is a battle axe of longevity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read A LOT of reviews. Many by the "professional" folks. There was a lot of talk about doesn't do black levels well. Looks good to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves her new tv.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s tv stopped working and the staff at Best Buy were great in helping her choose one that was dependable and she would like. Great price and great tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbie, we're glad you and your daughter like the picture quality of her new TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Cons mentioned:
    Viewing angle

    Rated 2 out of 5 stars

    Only suitable for very bright situations full time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets very bright and combats the light of bright and sunny rooms but looks awful as soon as the lights are off. Blacks are gray and will never get black regardless of settings. Viewing angle is good during daytime but again looks washed out in dark situations. If you intend to use for multiple uses this is not the TV for you. If you are using in a room that is only used during the daytime then it might work but there are still better options.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rezilient,

      Thank you for choosing and purchasing our Sony X800H TV

      We're sorry to hear your concern about the viewing angle and picture settings of this TV. The best viewing distance depends on the size and the display resolution of the TV and You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please check the link below for your reference.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00008601

      https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X800H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Rated 5 out of 5 stars

    Hdr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the hdr is amazing works well with all my other sony products, sony is always in my opinion a head if the game when it comes to technology highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bsample, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members, David and Shana were totally professional and friendly, and knew exactly what they were doing. I couldn't have been happier with their service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi notapplicable, we're glad you had a great experience with your dealer. We hope you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV did not fit on our console and Best Buy was great about exchanging it for the one that would, without additional restocking fees!! I would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SMARTTVPURCHASE, We're very grateful for this positive feedback! Good to know that the replacement TV fits perfectly on your console. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US