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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,118 reviews
  • Rated 5 out of 5 stars

    Real neat tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! Install of that mounting bracket was easy! Tv looks real neat!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donutdude, we're glad you like our product. You will never regret this purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv but not what I expected. The remote control has a delayed reaction when trying to change channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Missy, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Point the remote control at the remote control sensor located at the front of the TV. Keep the remote control sensor area clear from obstacles. Battery power may be low. Remove the remote control cover and replace the batteries with new ones. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality video and audio, high definition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are Satisfied with the product and installation. The staff were polite and knowllegable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doug, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Tv h900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved good graphics and for games is a great resolution I recommend this tv for gamers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrCapriceBP, That's awesome! Please note that you've wrote a feedback for the X800H review and not the X900H TV. We are thrilled to hear about your amazing experience with your new Bravia TV. We are happy to hear that you are enjoying outstanding picture quality. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Happy Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were extremely knowledgeable and very good at their jobs, 5 stars for sure

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenWhappybuyer2021, Thank you for giving the X800H a perfect rating! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this smart TV. I highly recommend it to anyone who wants a great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Praiseworthy, Great! We're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV iwish I got a free Year of HBO with it thou LOL

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Linda, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    The best tv I ever owned!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this tv!!! Cannot beat the beautiful HDR picture quality. Very easy set up:)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeyBones, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great if you don’t have the money for the QLED TV’

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. Especially because of the black and grays it provides. Amazing Television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new Sony TV. We also purchased the adjustable stand which is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv i usually Purchase Samsung but this is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good size for the living room and a great picture for our purposes. Would recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mbchguy1, we're glad you like the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person at store and geek squad guy were both very professional and knowledgeable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Purchase, we're glad you like your purchase. We hope you like our product as well. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far . Looks much bigger in our living room than it did in the store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zoh55, That's amazing! We are thrilled to hear about your fantastic experience with your new X800H TV. We're also glad that you like how it looks bigger in your living room and you appreciate the overall features of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing this wonderful feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Danny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I've had Sony's for years and believe they are the best on the market!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, Perfect! Thank you for giving the product a perfect rating! You definitely made the right choice with this TV! We are happy to hear your purchase went well and you are enjoying the outstanding picture quality of our X800H TV. We really appreciate you being a loyal customer and helping to share the word about us. At Sony we strive to put forward the best possible products for our customers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for trusting Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    yuhu

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good tv, but has too many bells and whistles. The picture is not as good as a Samsung but cost about $ 500.00 more.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi taxesfaxes, We regret to hear that you're having issues with this TV. We apologize for the inconvenience. Unfortunately, the operation sound is not a TV malfunction. Images filmed in 2K and even Full HD are upscaled close to 4K resolution by 4K X-Reality™ PRO. Upscaled, simulated, and enhanced 4K images will vary based on source content. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. You can change the following settings by pressing the HOME button, then select [Settings] — [Display & Sound] — the desired option.

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Didn’t know.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t use AT&T TV. Was not told when I purchased that it was an Android tv. Picture is good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Notsure, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're glad you like our product. We would like to know more about the issue with your external device. Please reach us and email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X800H
      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Earl Sony_US

  • Rated 4 out of 5 stars

    Customer Service poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one has picked up our existing tv. We paid for haul away and it’s been 3 weeks and can’t get anyone to respond to get it picked up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Freudiger, we're sorry to hear what happened. This is definitely something you need to coordinate with your dealer. You may need to contact them.

      We have our support team that always happy to help if you need assistance. You may email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    New Sony tv and mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value easy to hang on the wall the mount is easy to install and moves well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BadMofo1966, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. ~Earl Sony_US